2014 Toyota Venza Complaints

I received a safety recall notice (21TA01) from Toyota for non-deployment of airbags. I scheduled an appointment with Kendall Toyota in Eugene, Oregon. They called me and told me they had to keep my car overnight because they had to special order the part (part # 04001-0590T). The SRS Warning Check Airbag system has been flashing on my dashboard when I have a passenger in my car. The day I dropped the car off they sent me a text trying to add $2000+ in additional services of which I declined as my car only has 89k miles on it and these services were suggested before 125k miles. The next day I receive a text saying my car is ready for pick up. So I went and I picked up the car and the only thing the advisor said to me was the car was "all set". The next time I had a passenger the SRS Check Airbag systems warning light comes on again. So I went back and the service advisor said he had to go talk to his manager. He comes back to tell me that they never actually did the replacement on the...

Sudden shattering of windshield and panoramic sunroof glass. The glass suddenly shattered with no obvious impact of any type.

My daughter was in an accident where a 2025 ram quad cab hit her at full speed in the drivers front wheel. The airbags didn’t deploy allowing her head to break the side window. The recall for the side airbag had been completed.

The contact owns a 2014 Toyota Venza. The contact stated that the screen was back over protection screen was blank. Additionally, the OnStar and the radio were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the buttons were filled with water and that the camera, OnStar, and radio needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 130,000.

I called the dealership in Feb 2022 to have recall done and was told they were ordering the parts but have not heard from them.