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Power Train
03/17/2023
The contact owns a 2018 Toyota Sienna. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating. Several unknown warning lights were illuminated. Additionally, the "Pull Over - Take to Dealer" message was displayed. The vehicle was taken to the dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in Customer Support Program: ZJC (Coverage for UA80 Transmission). The failure mileage was approximately 132,000.
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Fuel/propulsion System
02/21/2023
The fuel line under the intake ruptured when I started my car on 2/21/23. The repair shop said they had never seen one fail like this. I do not have the parts. I was fortunate to be at home and that the engine wasn't hot when this happened so there was no fire. I had an issue starting the car ~ 1 month before that, but I don't know if the issue was fuel related. The car had been sitting for 1 week prior to that issue.
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Fuel/propulsion System
07/18/2022
Car stalled, sputtered and died. At first, I thought I was out of gas. After several tries, the car started and went 3 miles to gas station. After getting gas, the car wouldn’t start several times and that same day the check engine light came on. We took it to Autozone to check the code and they said it was showing fuel pump failure. Today I’m taking it in to the dealer for service. It has started and run twice since the initial episode.
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Child Seat
04/07/2022
The contact owns a Baby Trend car seat, Model Number: CS661232H-SB-00137, Manufactured Date: 07/05/2021, installed in a 2018 Toyota Sienna. The contact stated that the buckle handle on the left was hard to operate. The contact also stated that the harness connection was defective. The manufacturer was notified of the failure and informed the contact to send the car seat back; however, the contact stated she needed a temporary replacement car seat. The car seat was not repaired nor replaced.
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Power Train, structure, seats
10/02/2021
The last week of September 2021 my husband notice a sound like water runing and a leak on the driver and passenger seats, we take the vehicle to the Dealer for an inspection on October 2nd. They said the AC hose was clogged for a spiderweb and the leak can create a mold. This mold can affect my family health. We informed to the insurance and we taked the vehicle to the Dealer for repair. They did an expensive special cleaning to Remove the mold, and disamble my entire vehicle, the worse is my vehicle still unassembled after 3 months at the dealership. All this happens with out any warning sign, symptoms or light. This vehicle is 3 years old and all services on time and by the same Dealership. My vehicle has a lot of technology but not warning about this AC clogged and damage my entire vehicle wich still on repair.
