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Electrical System
04/04/2026
Odometer Fraud. The contact purchased a 2015 Toyota Sienna. The vehicle was a private sale. The contact stated that at the time of purchase, the mileage was 92,862. The contact later purchased a Carfax Report which indicated that the last odometer report in 2024 showed that the mileage was 205,000. The seller was made aware of the mileage discrepancy.
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Engine
01/28/2026
i am having repeated issue with Toyota sienna engine 1. Engine oil leaks through timing chain cover 2. Engine coolant leak Engine oil leak keep repating even I fixed earlier and leaks again due poor engine design same issue fixed on Nov/22/20 - 59k
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Electrical System, structure
10/01/2025
In August 2025, AutoNation Toyota on Sahara, checked the VIN of my Toyota Sienna and contacted Toyota while I was present. Toyota confirmed a broken fuel-door hinge was covered under a Customer Support Program. Instead, AutoNation attempted to repair, rather than replace, the hinge. This caused the metal fuel cap door to end up bent, paint to be gouged out from the bottom of the fuel door area, misalignment of the fuel door, and therefore issues with the door’s sensor reading correctly. I took the van back until they received shipment of a new fuel cap door. After the attempted repair, since the fuel door no longer aligned, the safety sensors repeatedly activated which strained the sliding-door ECU. The passenger sliding door began freezing intermittently, forcing my children to exit through the trunk several times. Finally, the door opened on its own as I was driving down the street. These issues did not exist prior to dealership service and presented a clear safety concern. Between...
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Electrical System
11/08/2025
Odometer Fraud. The contact purchased a 2015 Toyota Sienna. The vehicle was purchased from a private seller. The contact stated that while registering the vehicle at the local Department of Motor Vehicles, the contact was informed that the odometer mileage was last recorded at 141,000. The contact later purchased a Carfax report, which indicated the past mileage recorded at 287,000. The contact stated that when the vehicle was purchased on November 8, 2025, the odometer was recorded at 98,043. In addition, the mileage recorded on the title was 97,043, and in parentheses, the words “Not Actual” were handwritten.
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Structure
09/18/2025
See attached document for complaint.