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Electrical System
05/03/2005
TL* THE CONTACT OWNS A 1999 TOYOTA SIENNA. THE CONTACT STATED THAT THE HORN WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 225,000.
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Structure
02/01/2006
1999 TOYOTA SIENNA. CONSUMER REQUESTS REIMBURSEMENT OF FAULTY TIRE CARRIER REPAIRS. *SMD THE CONSUMER STATED IN EARLY 2006, HE NOTICED THE SPARE TIRE CARRIER WAS INOPERABLE, AND APPARENTLY, IT HAD RUSTED IN PLACE. HE TOOK THE VEHICLE TO A SERVICE REPAIR STATION, WHERE THEY REPLACED THE CORRODED SPARE TIRE ASSEMBLY AT A COST OF $300. SOMETIME LATER, THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL, REGARDING THE PROBLEM HE PREVIOUSLY EXPERIENCED. THE CONSUMER THEN SUBMITTED THE PAPERWORK FOR REIMBURSEMENT. HOWEVER, TOYOTA DENIED THE REQUEST, BASED ON THE FACT, THE CONSUMER DID NOT HAVE THE WORK PERFORMED AT AN AUTHORIZED TOYOTA DEALERSHIP SHOWING COMPLETION OF SSC A9E. THE CONSUMER THEN WENT TO AN AUTHORIZED TOYOTA DEALER TO HAVE THE RECALL PERFORMED. TOYOTA DENIED THE REIMBURSEMENT AGAIN, IN A LETTER WHICH STATED THE REPAIR THAT WAS PERFORMED DID NOT MEET THE CRITERIA FOR REIMBURSEMENT UNDER THE SPECIAL SERVICE CAMPAIGN SSC A9E. UPDATED 02/06/13.
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Tires
11/25/2012
ON 11/25/2012 AT ABOUT 10:00 PM, AFTER DRIVING ON FREEWAY FOR ABOUT 100 MILES, THE FRONT WHEEL ON DRIVER SIDE BEGAN TO MAKE A SMALL NOISE AND SMALL VIBRATION AND LATER THE TIRE WARNING LIGHT CAME ON. I STOPPED BY AT A REST AREA AND DIDN?T SEE ANY NOTICEABLE PROBLEM. SINCE IT?S ABOUT 50 MILES AWAY FROM HOME, I DECIDED TO KEEP DRIVING IT AND THE NOISE AND VIBRATION CONTINUED. I CHECKED THE TIRE THE NEXT DAY AND FOUND IT FLATTENED. I FIXED IT WITH A TIRE REPAIR PLUG, PUMP IT AND I FOUND A BUBBLE ABOUT 4-INCH IN DIAMETER. I DROVE BACK TO VINELAND TOYOTA IN VINELAND, NJ ON 12/7/2012 SINCE THE TIRE WAS ONLY 18 MONTHS OLD AND WAS STILL IN WARRANTY. AFTER TAKING DOWN THE TIRE, I FOUND, ON THE OTHER SIDE OF THE TIRE, THERE WAS ANOTHER BUBBLE IN DIAMETER 3-INCH. I STRONGLY BELIEVE THERE IS A SERIOUS SAFETY ISSUE WITH THIS MODEL OF TIRES OF GOOD YEAR. IF I KEPT DRIVING MY VEHICLE FOR FEW MORE MILES, THE TIRE WOULD EXPLODE AND CAUSED A SERIOUS ACCIDENT! *TR
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Vehicle Speed Control
02/05/2012
TL* THE CONTACT OWNS A 1999 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE RESPONDED AND CAME TO A STOP. THE FAILURE WAS INTERMITTENT AND RECURRED WHILE DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
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Structure
09/01/2009
TL* THE CONTACT OWNS A 1999 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT AND REAR BUMPER FAILED. THE BUMPER WAS MADE WITH DEFECTIVE MATERIAL THAT CAUSED THE BUMPER TO CRACK AND DENT EASILY WHEN STRUCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 130,000.
