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Suspension
02/01/2000
THE FRONT STRUTS ON MY 1996 TOYOTA RAV4 HAVE BEEN LEAKING FOR SOMETIME. WHEN THIS WAS DICOVERED THE VEHICLE ONLY HAD 30,000 MILES AND HAS NEVER BEEN OFF RAOD.*AK
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Service Brakes, Hydraulic
02/27/2000
I NOTICED A GRINDING NOISE TOWARD THE FRONT OF THE CAR. A SHORT TIME LATER AN ADDITIONAL SOUND OF SOMETHING ROLLING AROUND FREELY IN THE FRONT DRIVER SIDE WHEEL WAS HEARD. I SUSPECTED BRAKE TROUBLE AND TOOK THE CAR TO SEARS AUTOMOTIVE WHERE THE FRONT BRAKES WERE WORKED ON 1 MONTH PRIOR. UPON INSPECTING THE VEHICLE, THE MECHANICS NOTICED THE PROBLEM TO BE THE FRONT AXLE SNAPPING AT THE WHEEL. THE SOUND WAS THE BROKEN OFF PIECE AND NUT ROLLING AROUND. THE BROKEN AXLE CAUSED DAMAGE TO THE FRONT BRAKE PAD AND CALIPER AND FRONT-END ALIGNMENT. ACCORDING TO THE MECHANICS, THE AXLE HAD A MATERIAL OR DESIGN DEFECT. I HAVE BOTH AXLE PIECES IN MY POSSESSION. PLEASE CONTACT ME IF YOU WOULD LIKE TO EXAMINE THEM OR IF THERE IS MORE INFORMATION NEEDED. THANK YOU FOR YOUR ATTENTION TO THIS MATTER. - DARRYL ROBB. *AK
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Service Brakes, Hydraulic
03/05/1997
5/7/96-FRONT WHEELS CLEANED OF BRAKE DUST; 3/5/97-MILEAGE-14118: FRONT BRAKE JOB DONE(BRAKES GRINDING); 9/13/97 BRAKES SQUEAKING-REAR BRAKES CLEANED AND ADJUSTED.; 12/1/97-FRONT BRAKES WORN OUT-REPLACED; 12/98-FRONT BRAKES GRINDING-PADS REPLACED AGAIN; 10/16/99-FRONT BRAKES REPLACED AGAIN. I REQUESTED ASSISTANCE FROM TOYOTA AND MET WITH THE CUSTOMER SVC MANAGER, KAREN SEARS SEVERAL TIMES AND PRIOR TO THE REPAIR IN DEC. 98 I DID CONTACT TOYOTA AGAIN AND WAS TOLD THERE WAS NOTHING ELSE THEY COULD DO AND I WOULD NEED TO REQUEST ARBITRATION. I REQUESTED ARBITRATION AND THEY DID NOTHING BECAUSE I TOOK IT TO A NON TOYOTA FACILITY FOR REPAIR. I HAD TO TAKE IT SOMEWHERE ELSE BECAUSE THEY REFUSED TO REPLACE THE BRAKES AND REFERRED ME TO ARBITRATION AND I OBVIOUSLY COULD NOT DRIVE A VEHICLE WITH GRINDING BRAKES. THE ONLY WORK DONE WAS THEY REPLACED THE PADS AND ALSO TOLD ME THE ROTORS AND CYLINDERS NEEDED TO BE REPLACED AND SHOULD HAVE BEEN DONE IN DEC. 1997, BUT I WAS ALSO TOLD THAT BRAKES SH...
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Power Train
08/12/1999
WHENEVER THE BRAKES ARE APPLIEDTHE TRANSMISSION WOULD SHIFT INTO NEUTRAL ON ITS OWN. TOOK TO DEALER SEVERAL TIMES & HAD VEHICLE TEST DRIVEN. BRAKES WERE TAPPED LIGHTLY & TRANSMISSION SHIFTED INTO NEUTRAL. MECHANIC COULD NOT FIND CAUSE OF PROBLEM. *AK
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Service Brakes, Hydraulic
I CONTINUE TO HAVE SQUEAKING NOISES COMING FROM THE FRONT WHEELS/BRAKES. THESE NOISES OCCUR AT ALL SPEEDS WHETHER BRAKES ARE APPLIED OR NOT. DESPITE NUMEROUS SETS OF REPLACEMENT BRAKES, THE SQUEAKING PERSISTS. WHEN BRAKES ARE APPLIED, GRINDING NOISES ARE AUDIBLE, ESPECIALLY AS THE CAR NEARS A STOP. THESE COMPLAINTS PERSIST REGARDLESS OF THE AGE OF THE BRAKES AND NO MECHANIC HAS OFFERED A SATISFACTORY EXPLANATION.
