2018 Ram 2500 Complaints

The electronic throttle control light and check engine light are on. I took it to a mechanic and had the accelerator pedal replaced. The lights remained on and the truck remains in "limp mode" and will not go over 59mph. The mechanic stated that this is due to the unresolved recall problems with the traction control and anti lock braking system, and the HCU needing replaced. These components and labor are over 2-3 thousand dollars! I have called NHTSA and the manufacturer with questions and asked for a timeframe for a fix and have received nothing.

The contact owns a 2018 Ram 2500. The contact stated that the ABS, traction control, and cruise control were inoperable. The contact stated that the lights were flashing on the instrument panel. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. Another local dealer was contacted, Dick Huvaere's Richmond Chrysler Dodge Jeep RAM (67567 Main St., Richmond, MI 48062); and it was confirmed that the part was not available. The manufacturer was contacted and opened a case. The failure mileage was approximately 55,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed in the rain, the brake pedal position sensor signal failure warning light illuminated. The check engine and ABS warning light were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 169,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds and towing several vehicles with the cruise control activated, the towing and hauling system and the cruise control system turned off inadvertently. The contact stated that the message "ABS Service Required" was displayed. The vehicle was taken to a dealer where it was diagnosed and determined that the HECU needed to be repaired; however, the parts for the recall repair were not yet available. The manufacturer was notified of the failure. The failure mileage was 60,000.

The contact owns a 2018 Ram 2500. While the contact's husband was driving at an undisclosed speed, the brakes locked up and the wheels locked up. The contact stated that the failure was persistent. The ABS warning light was illuminated. The contact's husband, who was a certified independent mechanic, diagnosed the failure as an ABS failure. The dealer was made aware of the failure. The contact was informed that the repair was available as an out-of-pocket repair. The contact was informed that only a 30 percent reimbursement would be approved when the recall repair parts became available. The contact stated that the vehicle was unsafe to transport the minor children. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was unknown.