2013 Ram 2500 Complaints

The ABS module is not working. Part # 68052421AF is part of a recall # C4B but not for my truck. The VIN states it's been reprogrammed. What can I do?

Jan 8 th had Ram 67A recall performed. Feb1 the EL on dash comes on and def system engine shutdown countdown. Feb 4 brought truck to dealer for service fix. Feb 5 dealer states that truck needs new DEF injector, Wiring harness , and SCR .and covered under the 67A recall warranty. Dealer states truck will be ready Feb 11. Feb 11 dealer states parts part out for devilery status but delayed with no eta on delivery date. Called dealer for status with same parts not available reply from dealer on Feb 11,17,18,23,24 March 2, 4 . Truck had been immobile at dealership for over 30 days and no delivery date available after 67A recall issues.

Over time the transmission cooling line to the radiator was rubbing against another part in the engine compartment resulting in a hole in the line and eventually catastrophic failure of the line. This caused transmission fluid to be sprayed around the engine compartment and the roadway creating an environmental issue. This could cause loss of power, fire and damage to the environment. Online other users of same make model and year have reported the same issue.

The contact owns a 2013 Ram 2500. The contact stated while the vehicle was turned off and in park(P), the vehicle shifted into reverse after the contact’s son bumped into the column shifter. As a result, the vehicle rolled down hill coming to a complete stop after striking a fence post. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V821000 (Power Train); the VIN was included, but the vehicle had already been repaired. A Police report was not filed. No injury was reported. The manufacturer was notified of the failure but provided no assistance but informed the contact that the vehicle had previously been repaired under recall in 2019. The failure mileage was 116,000.

DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have yet to spend money to fix the issue since finding that the wrong part is often replaced and I am no longer under warranty.