2014 Ram 2500 Complaints

I took my 2014 Dodge Ram 2500 (VIN: [XXX] ) to Glendora Chrysler Dodge Jeep Ram on Lone Hill Ave. for Recall R46. The dealership kept my truck most of the day but did not perform the recall. Instead, they told me something untrue—that my upgraded suspension made the repair impossible—without ever attempting the repair. They then tried to pressure me into signing a waiver of liability stating the recall could not be performed and gave me the runaround when I refused. This dealership was unwilling to help me and misled me instead of completing a federally mandated safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Twice in the same manner my 2014 Ram has sucked the fan shroud through the radiator. When under load (towing under the weight maximum) and moving at highway speeds 60-70 MPH, the fan shroud softens to a point where it is pulled in by the fan and slung through the radiator causing debris and immediate leakage and power loss, effectively stopping the vehicle. This fault has occured twice the same way in the last two years and according to forums is a continuous problem with the trucks

The contact owns a 2014 Ram 2500. The contact stated that the area around the radio was overheating. The vehicle was taken to the dealer was unable to determine the cause of the failure, but the radio was replaced. The contact stated the area around the radio was still overheating even with the radio turned off. The contact believed that there was a possible electrical failure with the fuse lines inside the vehicle around the console. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 45,000.

The TIPM is bad. Truck goes dead whenever it wants. I’ll be driving down the highway and it quits and then you can’t get it to start back. Windshield wipers work sometimes other times they randomly come on.

Tires are load range E but max load on tire is only 65psi. Truck requires 80 psi tires. Not sure how they can be load range E and only handle 65 psi. Can not tow anything because sidewall of tire is too flimsy to handle load at highway speeds. Tires also have bad vibration at highway speed even though I have tried balancing them multiple times. tire size is 35x12.5x18