2021 Nissan Murano Complaints

  • Forward Collision Avoidance 02/23/2023

    The cruise will not maintain the set speed when going downhill. This does not have to be a steep hill. Any downward slope with cause the speed to increase until I hit the brake pedal. It has gotten up to 13 miles over before I hit the brake. I owned a 2018 Murano and it did not do this. I've also owned many other vehicles with cruise control and none have done this. I have taken this to Town Center Nissan more than once for this problem and they say that it they can't duplicate it and then the answer changed to it is normal when going downhill.

  • Forward Collision Avoidance 11/22/2021

    The problem we have with the Murano is the cruise control. We live in a mountainous area and the issue we have is the cruise control will not maintain our speed when going downhill. It wasn't until we had bought the car that we learned that because the vehicle is equipped with a CV transmission that the car cannot downshift to slow the car down in a dissent. The first time we hit a downward slope heading home from the dealer the car increased in speed twenty miles over the set speed. The only waring we got was the cruise control set speed display was flashing. Had we known that the Murano was not able to maintain a reasonable speed going downhill we never would have bought it. We raised our concerns about the cruise control issue to the dealer we purchased it from, and they told us that the manual states that the cruise control won't maintain a reasonable speed in a downhill. Never explaining why it doesn't. We finally got the answer from another Nissan dealer. He explained that a CV t...

  • Electrical System, unknown Or Other 07/03/2021

    Car stalls and dashboard goes blank or backup warning lights or other warning lights randomly coming on. I don't feel safe. My car could stall and cause accidents. 2 dealership inspected and said they could not find anything wrong.

  • Visibility 04/07/2022

    The contact rented a 2021 Nissan Murano. The contact stated that after entering the vehicle, the rear windshield suddenly shattered. The contact indicated that during the failure, no object had struck the windshield to cause it to shatter. The manufacturer was notified but vehicle was a rental and would not discuss the defect. Also, Pennsylvania State Attorney but manufacturer declined to engage about the damage to the vehicle. The cause of the failure was not determined. The approximate failure mileage was 11,000.

  • Vehicle Speed Control 06/02/2021

    A specific cruise control feature of the 2021 Nissan Murano, in my opinion, is dangerous to operate and may or may have already caused a serious injury/accident. I have brought this concern to the people at the Dealership in Tucson, AZ on several occasions. I have also contact the Nissan North America Consumer Affairs Office in Franklin, TN. Both of these parties have told me the cruise control system is working properly. So what is my concern? The last four cars that I have owned had cruise control systems. Two of the cars were Nissan Muranos. A 2010 Nissan Murano and a 2014 Nissan Murano Platinum. All four the cars' cruise control systems operated the same. Unfortunately, the 2021 Nissan Murano's cruise control does not operate the same as my last four cars, The 2021 Murano has one feature that is very dangerous and needs looking into. Example of the four previous cars: Let's say you set the cruise control at 40mph and decide to increase to 50mph by pressing and holding the...

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