2021 Nissan Murano Complaints

The crash sensor light keeps engaging while driving, even when the vehicle is parked or idle. There is nothing in site to indicate a crash. Vehicle was taken to dealer on 5 or more occasions and finally it was replaced in December 2024 after Nissan Corp. got involved. The vehicle engaged the brakes while driving on the highway when NOTHING was present to indicate danger. This was mentioned to Nissan and the dealer (AutoNation) on my last visit in January 25 and the dealer stated they could not reproduce the issue, although the problem still exist, I was told by the dealer that it's normal. Nissan Corp mentioned a senior mechanic will investigate, but was never sent to dealer. Instead, I emailed video of it happening to customer affairs at Nissan. The senior mechanic (Nissan Corp) and the mechanic at the dealer provided reasons like a piece of lint could be on the lenses (not while driving 55mph), could be sunlight blocking the sensor (what about at night), or the lenses could be dirty...

On Jan 15, 2025, my vehicle exhibited an unintended sudden acceleration event while applying the brakes to slow the vehicle. Shortly after applying the brakes, the vehicle's engine revved very high and the car launched forward despite my foot on the brake and then struck another vehicle in front of me. The automatic emergency braking did not trigger. The air bags did deploy. No significant injuries, but both cars were damaged, my Murano likely totaled. I am confident that I did not accidentally hit the gas pedal.

The component of the vehicle is the passenger headlight. The vehicle is available for inspection at any time.I was unable to see at night clearly with the use of only one headlight because the other headlight went out. At the time that the headlight went out I was on a 2 Lane Rd. with no street lights and it became very dark and difficult to see.The defect has been confirmed at a Nissan dealership on September 23. The dealership found separation of the assembly, causing the condensation in the passenger side headlight causing it not to work. The vehicle has not been inspected by any other entity, besides the certified Nissan dealership. The system warning message appeared only when the headlight went out.

The contact owns a 2021 Nissan Murano. The contact stated while her mother was driving at 6 MPH, the brake pedal was depressed and went to the floorboard. The contact stated that the vehicle failed to come to a complete stop, after which the vehicle lost power. As a result, the Forward Collision Avoidance warning light, and the Forward Collision Avoidance: Automatic Emergency Braking systems failed to activate, and the driver lightly tapped the vehicle in front. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

Back up system sensors alarms when nothing is behind vehicle and sometimes does not alarm when there is something behind me. I bought the car 5/31/2023 the problem started right away, I took my car to the dealership for repair on 6/7/2023 for the first time. They were unable to reproduce the issue, I have had my car at the dealership 6 times since, they have seen and videoed my car giving false warning lights and sounds like something is behind me even though nothing is behind me. They have replaced all 4 backup sensors and most recently the left blindside warning sensor and tail light, I still have the same issue. I have asked for a loaner car because I am worried I am going to back into something, they tell me this is not a safety issue and I am to drive the car even though there is a problem with the backup system. They have a specialist scheduled for 10/10/2023 to see if he can figure out what is wrong. Both the dealership and Nissan consumer affairs tell me the car is safe to driv...