2014 Nissan Murano Complaints

Odometer Fraud. The contact purchased a 2014 Nissan Murano. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 7,071; however, after the purchase, it was discovered via the national motor vehicle title information system that the mileage was 70,172.

I am reporting a dealer's refusal to perform a safety recall repair (Campaign R1710) on my 2014 Nissan Murano. The local dealership in Montgomery, AL has repeatedly failed to schedule this repair, which involves a high-pressure power steering hose fire risk. Due to a chronic medical neck condition, I have requested email communication, but the dealer has not complied. I am requesting NHTSA's intervention to ensure this federal safety mandate is fulfilled.

The contact owns a 2014 Nissan Murano. The contact stated that multiple issues were experienced with the vehicle while driving, including the following: the transmission has odd noises, is not changing gears properly, and emits a burning smell; the vehicle randomly overheats; the brake fluid bubbles when the vehicle is turned on; the AC compressor has failed three times; and the serpentine belt and power steering fluid randomly fail. The vehicle was taken to the dealer, where a pressure test was performed indicating issues with the Continuously Variable Transmission, engine, and brakes. Only the AC compressor was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,600.

The contact owns a 2014 Nissan Murano. The contact stated that while driving at an undisclosed speed, the AC compressor became inoperable. The contact stated that the power steering fluid was making an abnormal sound like the fluid was boiling. The message "Maintenance Other" was displayed, and the front air bags warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and determined that the AC compressor needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the independent mechanic, where it was determined that the AC compressor and the serpentine belt needed to be replaced. The vehicle was repaired; however, there was no repair performed on the steering system. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 179,613.

My Power steering and Serpentine belt needs replaced as well with the pulley.