2020 Mercedes-benz GLS-Class Complaints

The passenger rear wheel brake caliper lower bolt got loose. The bolt is most likely not available for inspection. The caliper body then started rubbing against the wheel inside surface and caused a noise. If the caliper body had jammed into the wheel and stopped it from rotating, say on the highway, the vehicle could have skidded or rolled over? The MB dealership inspected and replaced the bolt. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The noise came during braking on tuesday, 28 May. The car was repaired by the MB dealership on Thursday, 30 May.

Today around 6:47pm. I was reversing my car and I noticed another car in my backup camera and tried shift the gear shift to drive but it didn't work and stayed stuck on reverse and would not moved and the brake pedal and emergency brake wouldn't work.

The dashboard screen stops working randomly. This is not related to extreme outdoor temp conditions. Mercedes dealer could not reproduce the problem and therefore could not offer any solution. Problem has happened 5-6 times over the past 7 months. Please watch video below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle would not start. 48v battery light came on. Waited 15 minutes, vehicle started, drove to dealership who did diagnosis. Battery replacement required $1800 + $1200 labor. 2020 vehicle with 61K miles. Bought certified vehicle from MBZ dealership, added a MBZ 3 year or 100K mile extended warranty but this battery is considered a wear and tear item not covered. That would be fine except for the fact that this battery issue is well known to MBZ as it has multiple reported instances of failure on vehicles with 6K to 60K miles.

I have noticed a significant issue with the AC vent system of my Mercedes GLS 450. The vents seem to be distributing mold smell already took my vehicle multiple times to park place Mercedes in Dallas and they performed service but the issue is persistent. I have taken the vehicle to my local Mercedes service center, where they attempted to address the issue. However, despite their efforts, the problem has persisted. This defect is impacting not only the comfort of my driving experience but also the overall value and performance of the vehicle. We had GLE in my family that had the same issue we took it to Park Place and complained about this many times and end up selling the vehicle as they never resolved the issue. Vehicle: 2017 MERCEDES-BENZ GLE350 VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)