2020 Mercedes-benz GLS-Class Complaints

intermittent rear view camera inoperable when you shift from park to reverse. Doesnt come on even if you turn off and tune on the engine.

The adaptive cruise control feature of this vehicle on various highways [XXX] , [XXX] and the [XXX] ) and in various locations while traveling at highway speeds has mis-read speed limit signs and aggressively decelerated(I assume by using its regenerative braking) to as low as 35mph while traffic is moving at 65+mph. The dealership was unable to duplicate this issue. No faults are displayed to the driver. I do not know if rear brake lights are illuminated when this occurs. This is an aggressive and scary deceleration with no warning. I fear a rear end collision is likely. No one aside from the dealership has inspected this vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We intermittently experience phantom braking, including on the highway with no objects or vehicles ahead of us (for example, not on a curve, no vehicle visible within half a kilometer). Vehicle abruptly slows. This includes when in a lane (no lane change). It also can occur during a properly indicated lane change. It occurs when we are driving the posted limit. It also occurs when there are no parallel nearby roads. This appears to be a significant safety issue.

I have received multiple notifications over several months that read "Camera view restricted". This impacts the collision avoidance and adaptive highbeam assist functions. Dealer has offered no service recommendations.

While driving on the New Jersey Turnpike on November 17, 2023, a burning smell was noticed inside the car. The smell lasted about an hour. No smoke was present and the car continued to operate. While concerned, I assumed it was environmental and outside the car. On November 25, 2023 my car threw a 48V battery warning and forcibly shut off. We were not on a highway at the time and were able to pull over to a gas station. MB roadside was called and towed the car to Euro Motorcars Devon of Devon, PA, the local Mercedes-Benz dealer and where I purchased the car and receive service. Over the course of the next few weeks the service department concluded and ultimately determined that there were burnt out cables which were connected to the 48V battery (this is highlighted in the service receipt attached). This repair was not covered under my warranty and lead to a $5,804.56 repair bill. The car was repaired to my satisfaction and the bill was paid in full on December 14, 2023 det...