-
Electrical System, engine
09/01/2020
THE VEHICLE MISFIRED WHILE DRIVING ON CITY STREETS AND PRESENTED A CODE FOR FAULTY IGNITION COILS. UPON INSPECTION, MERCEDES-BENZ SERVICE CENTER FOUND OIL IN THE ENGINE WIRING HARNESS RENDERING THE CAR UNDRIVEABLE.
-
Suspension, power Train, electronic Stability Control (esc)
12/30/2017
ON 12/30/2017 WE PURCHASED A MERCEDES-BENZ CERTIFIED PRE-OWNED 'CPO' VEHICLE FROM MERCEDES BENZ OF NORTH PALM BEACH. WE ARRIVED AT THE DEALERSHIP IN THE AFTERNOON SENT BY MERCEDES BENZ OF WEST PALM BEACH THEIR AFFILIATED DEALERSHIP FOR THE SPECIFIC VEHICLE WE PURCHASED. WHEN WE ARRIVED AT THE DEALERSHIP TO VIEW THE VEHICLE, IT WAS NOT DETAILED FROM THE PREVIOUS OWNER. ON THE TEST DRIVE WITH OUR SALES PERSON I NOTED UNUSUAL NOISES AND RIDE CONDITIONS IN THE VEHICLE. THE SALESPERSON ASSURED US THAT IT IS A CPO VEHICLE WITH AN UNLIMITED MILEAGE WARRANTY BACKING UP BUMPER TO BUMPER FACTORY WARRANTY. HE GAVE US AN IMPLIED ORAL WARRANTY THAT THE VEHICLE WOULD BE REPAIRED TO OUR SATISFACTION - 'NOT TO WORRY'!
-
Unknown Or Other
09/10/2019
SAME ISSUE AS RECALL CAMPAIGN 2017020016 LAUNCH. THE LATCH SECURING THE THE CENTER CONSOLE DOORS MIGHT NOT MEET THE REQUIREMENTS OF FMVSS 201. THE SAME BASIC DESIGN OF THE RECALLED 2017 GLS CLASS SUV CENTER CONSOLE HAS BEEN IN USE IN OTHER GL AND GLS MODELS FOR A NUMBER OF YEARS.
-
Vehicle Speed Control
02/05/2019
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GL350W. WHILE DRIVING 70 MPH, THE CONTACT'S HUSBAND ENGAGED THE CRUISE CONTROL. WHEN THE DRIVER TAPPED THE BRAKE PEDAL TO DEACTIVATE THE CRUISE CONTROL, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE ACCELERATED. THE SPEEDOMETER WENT TO ZERO. THE CONTACT STATED THAT THEY WERE SAFELY ABLE TO PULL OVER ONTO THE SHOULDER. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION AND THE CONTACT'S HUSBAND WAS ABLE TO DRIVE OFF SLOWLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COGEN MERCEDES-BENZ FT. PIERCE (4500 S US-1, FORT PIERCE, FL 34982, (772) 617-0819) TO BE DIAGNOSED, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,300.
-
Electrical System, engine
09/16/2018
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ GL450. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE PRE-SAFETY FUNCTION LIMITED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROAD BY THE CONTACT AND PASSENGER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT IT FAILED TO START. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF ARCADIA (101 N SANTA ANITA AVE, ARCADIA, CA 91006, (626) 701-8904) WHERE IT WAS DIAGNOSED THAT A LOOSE SCREW WAS NOT FASTENED BY THE MANUFACTURER AND AN UNKNOWN WIRE WAS DETACHED, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.