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Seats
09/07/2022
There are many models of the gl550 ranging from 2012-2015, where the second row driver side seats get stuck in a downward position. Recently it happened to me and another gl550 was in the shop at Mercedes North Houston for repair for the same issue. These are very common in this make and model and something needs to be addressed concerning the matter.
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Structure, unknown Or Other, engine
06/16/2022
As I was driving down the freeway the whole vehicle caught on fire and we got out of the car and within 2-3 minutes while car was burned to ashes.
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Engine
05/20/2022
Took to South Bay Mercedes dealer in Torrance because of engine light on. Cause: "Obsolete CDI Control Unit Software" Repair: "Updated to latest software version" Charge: $224.99 because "not covered by Emissions Warranty Extension" Do not understand how Mercedes Benz does not provide a critical software upgrade for free or under a recall? Modifications to the diesel engine and its software done less than a year ago.
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Electrical System, structure, engine
12/24/2021
The rubber sealing around the lift gate failed on the vehicle and water seeped inside the vehicle and entire bottom of the vehicle underneath the floor board thereby damaging the electronic components, engine wire harness and headliner thereby rendering the vehicle was beyond repair. This issue led to mold to grow on the roof liner inside and on the seats which caused breathing issues for me and my family. This put our safety at risk! After talking the vehicle to authorized Mercedes Benz dealer in San Jose CA I was told that this is a known defect with the vehicle about which Mercedes Benz Inc is well aware for years and has not fixed it or recalled vehicles having this safety issue. I had purchased this vehicle from Mercedes Benz of Pleasanton on 6/10/2015 as Certified Pre Owned (CPO) but I was not informed that this safety issue existed. I was informed by Mercedes Benz of San Jose that the vehicle could not be repaired as mold would pose a health hazard for the occupants and the vehi...
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Steering
02/08/2022
Steering wheel will not go up and down. It will go in and out. This needs a recall! This is a HUGE problem with many Mercedes.
