2013 Mercedes-benz GL-Class Complaints

The contact owns a 2013 Mercedes-Benz GL450. The contact stated that the vehicle was parked; however, while opening the door to enter the vehicle, the message "Transmission not in P, Risk of Vehicle Rolling Away" was displayed. The contact turned off and restarted the vehicle, and moved the gear shifter in and out of park(P); however, the failure persisted. The contact stated that other unknown messages were displayed. Additionally, the contact stated that he became aware that there was water accumulation underneath the front passenger's side seat. The contact stated that there was water on the battery and electrical wiring. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The Insurance Company later informed the contact that the water had frozen because the dealer had not diagnosed the vehicle or drained the water. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileag...

SUROUND CAMERAS ARE NOT ABLE TO SEE AT NIGHT AND BACKUP LIGHTS NOT BRIGHT ENOUGH TO SEE.

The contact owns a 2013 Mercedes-Benz GL450. The contact stated while driving 35 MPH, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact had experienced the failure five times. The contact took the vehicle to the local dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the steering shaft needed to be replaced. The vehicle was not repaired due to the parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 106,000. The dealer stated the steering shaft failing because of corrosion. At this moment they suggested the part is not available so they wanted to fix my car with a used part.

Exhaust valve not working properly and the result of an engine misfire. Mercedez sent us a warranty letter to extend the warranty for this issue 6 months after our warranty expired even though you can find online this has been a known issue for our model of car and year, GL450 2013. There are tons of online forums and threads from Mercedez Benz owners about this manufacturer issue. This should not fall under purchasing an extended warranty or in our case a $17,000 bill to fix the issue on a car with only 70,000 miles on it. This should be a recall.

The contact owns a 2013 Mercedes-Benz GL450. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power while the fuel gauge was at a quarter tank. An unknown message was displayed. AAA arrived on the scene and added fuel to the vehicle. The contact was able to restart the vehicle; however, the failure recurred on two separate occasions while the fuel gauge was at a quarter tank. The vehicle was taken to the dealer, where it was diagnosed that the fuel gauge module and fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 110,000. The contact stated that the failure has occurred twice. The vehicle is not a part of a recall for an engine stalling risk which the exact issue that is happening. The vehicle has not been re...