2009 Mercedes-benz GL-Class Complaints

I WAS DRIVING ON MY WAY HOME FROM WORK TODAY 2/3/2017 AND I WAS MERGING ONTO HIGHWAY WHEN I HEARD A LOUD EXPLOSION. I THEN SAW THAT MY SUNROOF HAD SHATTERED AND WAS BOWED OUT. THERE IS A LARGE HOLE IN THE CENTER OF THE SUNROOF AND THE REST OF THE GLASS IS SPIDERWEBBED. NOTHING HAD HIT MY CAR OR MY SUNROOF. I WAS ONLY GOING ABOUT 15 MPH AS I WAS STILL ON A ON RAMP. IT WAS VERY SCARY AND DANGEROUS. I CALLED MERCEDES WHO IS NO HELP. THEY NEED TO RECALL THIS OR BE HELD RESPONSIBLE. THIS COULD HAVE CAUSED ME TO CRASH OR IF MY SUNROOF COVER WAS OPENED I WOULD HAVE BEEN SHOWERED IN GLASS.

IT'S TAKING TOO LONG TO GET THESE AIRBAGS REPLACED! NEWS REPORTS CONTINUE TO REPORT ON INJURIES AND HOW IMPORTANT IT IS TO GET FIXED AND TAKATA IS NOT ABLE TO MEET THE DEMAND WHILE THEY CONTINUE TO PRODUCE NEW AIR BAGS FOR NEW CARS? WHERE IS NHTSA PRIORITIES HERE? I HAVE 4 CARS THAT ALL NEED REPLACING AND MY 3 DRIVERS IN THE HOUSE ALL FEEL UNSAFE! FEDERAL GOV SHOULD INSIST ALL MANUFACTURING EFFORTS ON BEHALF OF TAKATA GO INTO REPLACEMENT AIRBAGS AND NOT NEW CAR PRODUCTION! ONE PISSED OFF CAR OWNER/TAX PAYOR

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ GL320. SHORTLY AFTER REMOVING THE KEY FROM THE IGNITION, WHITE SMOKE APPEARED FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT OBSERVED FIRE FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.

TAKATA RECALL. DUE TO THE TAKATA RECALL, THE VALUE OF MY CAR HAS DIMINISHED BY APPROXIMATELY $5-6K, RESULTING IN ME BEING UPSIDE DOWN ON MY LOAN. I AM NOW STUCK DRIVING MY FAMILY IN AN UNSAFE VEHICLE THAT I CANNOT SELL WITHOUT A SIGNIFICANT LOSS.

TAKATA RECALL: MERCEDES BENZ HAS NO INFORMATION ON WHEN MY TAKATA AIRBAG WILL BE REPLACED. MEANWHILE I CANNOT SELL MY VEHICLE OR DO A TRADE-IN WITH AN OPEN RECALL ITEM. I NEED TO KNOW HOW I CAN GET MY AIRBAG REPLACED ASAP.