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Power Train
03/04/2026
The contact owns a 2018 Mercedes Benz E Class. The contact stated that while driving stopped at a residential gate, the gear was shifted and skipped from g1 to g3., shifting itself to neutral. In another incident, when at a stop light or stop sign, the vehicle stalled. The vehicle was taken to the dealer for a recall repair for software update however the issue that was experienced with the vehicle stalling was not diagnosed or repaired. The contact stated that he thought the recall had to do with the issue he was experiencing but was informed by the dealer that it was a separate issue. The manufacturer was notified of the issue. the approximate failure mileage was 112,000.
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Engine
03/09/2026
Variable Valve Timing Camshaft KNOWN DEFECT rendering the car unusable at only 100K miles.
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Exterior Lighting
12/26/2025
The contact owns a 2018 Mercedes-Benz E43 AMG. The contact stated that while driving at an undisclosed speed, the front passenger’s side headlights intermittently inoperative. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was not available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
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Seat Belts
02/03/2026
The driver-side seat belt retractor on my 2018 Mercedes-Benz E400 (W213) has failed to fully retract, leaving significant slack across the driver's chest and lap. An authorized Mercedes-Benz dealer has diagnosed the issue as a failed seat belt motor. This component is part of the vehicle's electronic PRE-SAFE system. Because the belt no longer retracts into its stowed position or maintains tension, the vehicle is in a state of non-compliance with Federal Motor Vehicle Safety Standard (FMVSS) No. 209 (Seat Belt Assemblies). Specifically, it fails to meet the retraction requirements necessary to ensure the webbing properly locates on the occupant's body. Furthermore, the failure of the motor disables the PRE-SAFE tensioning function, which is a critical safety system. Despite being a safety component and the vehicle being less than 10 years old, the manufacturer has refused to remedy this safety defect under the National Traffic and Motor Vehicle Safety Act. A non-retracting seat belt...
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Back Over Prevention
01/02/2026
The rear backup camera intermittently will open for a second, display the rear view (when in reverse), then immediately closes. This often happens after the trunk has been opened / closed, as when we go shopping and put items in the trunk. Sometimes it resets when you turn off the ignition and restart the car.
