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Suspension, unknown Or Other
10/31/2024
REAR SUBFRAME RUSTED,
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Unknown Or Other
10/07/2024
I don’t know why your system is stating that there is not a recall there definitely is a recall in 2023. They recalled the subframe with the extended warranty covering it because it’s been corroded and nearly dropped out of the bottom of my car. I only found out that it was so rusted and corroded by taking it to an auto mechanic because my brakes spongy and my brake light came on, so I took it in automatically to get looked at, and the mechanic said that I needed two rear brake lines, and then proceeded to tell me about the corrosion all around my subframe which needed to be replaced, which is under warranty however, my question is why is the brake lines not covered when I’ve been reading numerous complaints about the corrosion of it and yet they still have not put an extended warranty to cover that Which they should do now before a definite recall is set in place with all of the complaints coming in. I’m very upset because now Mercedes is telling me that another $3000 job. I do not h...
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Air Bags
09/10/2024
The contact owns a 2013 Mercedes-Benz E350. The contact received notification of NHTSA Campaign Number: 17V017000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the recall notification stated mobile repair service was available however, the contact was declined the mobile repair service. The contact stated that she had been attempting to have the recall repair completed for almost a year. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
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Service Brakes
08/02/2024
Rear brake lines rusted and replaced. Had taken to dealer to replace rusted rear subframe for which Mercedes had covered under an extended warranty. During this repair dealer noted that the brake lines were rusted and should be replaced. This was not covered by Mercedes.
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Service Brakes
07/11/2024
Rear brake line failure, loss of brake fluid, caused loss of braking
