-
Seats, fuel/propulsion System, forward Collision Avoidance
07/06/2024
I am writing in regards to the 5 vehicle recalls that were for the make, and model of my car that is showing as having no recalls for. The recalls involved air bags, air bag software, fuel filter flange, and I am also wondering with the driver headrest deployment module if that is associated with an airbag module; as when I had purchased the vehicle I had found out that both my airbag modules had malfunctioned with showing the srs lights on the dash. I was told that Mercedes of Sarasota, FL had replaced the passenger airbag module by Mercedes of South Orlando. When asked for a printout verification of this repair showing to be completed; they said they couldn’t provide me with this information. As proof of the service to being completed could not be provided. I had tken my car to their to have them look into this, and the tpms sensors showing malfunctioned; communication error message, and they couldn’t figure out what the problem was causing this. I had to take my car to an auto elect...
-
Service Brakes
01/10/2025
2012 e350 both rear brake metal lines rusted out January 2025 brakes gave out. This is definitely connected to the rear subframe rusting too.
-
Suspension, service Brakes
01/07/2025
Rear subframe corrosion and in addition, rear break line corrosion.
-
Fuel/propulsion System
11/02/2024
Recently, I have noticed a strong gas smell emanating from the rear driver’s side of the vehicle. Upon further research, I discovered that there was an open recall affecting Mercedes E-Class vehicles of the same year for a similar issue. However,my vehicle’s VIN is not included in this recall. Given that my vehicle is experiencing the same problem described in the recall, I am concerned about the safety implications and believe this matter warrants immediate attention. I would like clarification on why my vehicle is excluded from the recall despite exhibiting the same issue. Additionally, I would like to know if I am expected to pay out of pocket for repairs related to what appears to be a manufacturing defect acknowledged by Mercedes-Benz for other vehicles of the same year and model. I kindly request that this matter be escalated for review, and I look forward to your prompt response. My goal is to ensure the safety of my vehicle without incurring unfair expenses for a known issue.
-
Service Brakes, Hydraulic
10/13/2024
The contact owned a 2012 Mercedes-Benz E550. The contact stated while her husband was driving 20-25 MPH and making a right turn, the brake pedal was depressed but traveled down to the floorboard, and the vehicle failed to respond. The contact's husband stood on the brake pedal; however, the vehicle failed to respond and crashed into a small ditch. The contact was occupying the front passenger's side seat at the time of the incident. The contact was unsure whether there was a warning light illuminated. The air bags deployed. The contact stated that there was smoke coming from the air bags. Both the contact and her husband immediately exited the vehicle. The contact's husband did not sustain any injuries. The contact stated that her left arm was deformed. The contact was transported to the Hospital by a family member. The Doctor diagnosed that the contact had sustained two broken bones on the left arm and two broken bones on the left foot. The contact underwent surgery and was scheduled...
