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Seat Belts
04/28/2023
The contact owns a 2008 Mercedes-Benz CL550. The contact stated while the vehicle was parked, as she attempted to buckle the driver's seat belt, the belt was not able to be locked into the buckle. The contact attempted several times to latch the seat belt however, the contact stated that it felt like there was an obstruction in the buckle. The contact checked but saw no blockage. The contact stated that the seat belt warning light was not illuminated while seated in the driver seat with the vehicle turned on. The contact was unable to latch the seat belt. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the seat belt buckle and wiring harness needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.
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Power Train
11/02/2020
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ CL550. THE CONTACT STATED THAT WHILE MAKING A U-TURN GOING 5 MPH, THE VEHICLE JERKED AND FAILED TO ACCELERATE ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF PEMBROKE PINES (14199 PINES BOULEVARD, PEMBROKE PINES, FL 33027, (954) 644-5035) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS NOT AVAILABLE.
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Structure
05/17/2017
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ CL550. WHILE DRIVING APPROXIMATELY 10 MPH OVER A SPEED BUMP, A LOUD NOISE WAS HEARD UNDERNEATH THE VEHICLE. THE CONTACT NOTICED THAT THE FRONT GRILL ASSEMBLY WAS DETACHED AND THE PLASTIC PIECE FRACTURED INTO PIECES. THE VEHICLE WAS TAKEN TO STEVEN MERCEDES BENZ DEALER OF SAN JOSE, CA WHERE IT WAS DETERMINED THAT THE FAILURE WAS NOT A KNOWN ISSUE AND NOT COVERED BY THE WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL OR WARRANTY COVERAGE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
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Power Train, unknown Or Other
04/01/2015
TRANSMISSION COOLER WHICH IS IN RADIATOR CRACKED AND ALLOWED TRANSMISSION FLUID TO ENTER MOTOR COOLING SYSTEM AND COOLANT TO ENTER TRANSMISSION COMPLETELY RUINING THE TRANSMISSION ALL COMPONENTS AND COMPUTER TALKED TO MERCEDES THEY WOULD DO OOHING ABOUT TOTAL COST TO REPAIR $5000.00
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Fuel System, Gasoline
07/01/2014
STRONG ODOR OF GAS AFTER FILL THE TANK UP. THE ODOR WAS OUTSIDE, AND IT EVENTUALLY DISAPPEARED WHEN THE LEVEL OF GAS IS LOWER. THERE WAS ALSO GAS LEAKING UNDERNEATH (DRIVER'S REAR SIDE). I WAS TOLD TO REPLACE THE FUEL GASKET, AFTER DOING THAT, THE ODOR IS NOW INSIDE THE CAR, CONSTANT FUEL ODOR, IT NEVER DISAPPEAR. DRIVING THE CAR IS IMPOSSIBLE, AND GAS LEAKING UNDERNEATH CONTINUES, SAME SPOT. *TR