-
Suspension
07/01/2019
The contact owns a 2004 Mercedes Benz CL600. The contact stated while starting the vehicle, a warning message stating that the ABS system needed to be serviced was displayed. The contact noticed that the front end of the vehicle had dropped. The vehicle was taken to an unknown location, where it was diagnosed that the front passenger shock sensor needed to be replaced. The vehicle was not repaired. An unknown dealer and the manufacturer were contacted and informed the contact that the vehicle could not be repaired under in NHTSA Campaign Number: 08V405000 (Suspension) because the VIN was not included. The failure mileage was 105,000.
-
Vehicle Speed Control
11/07/2011
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CL500. THE CONTACT WAS ENTERING A PARKING SPACE WHEN THE VEHICLE ABNORMALLY ACCELERATED, CAUSING HIM TO CRASH INTO THE BUMPER OF ANOTHER VEHICLE. THERE WERE DAMAGES TO THE FRONT OF THE VEHICLE AND THE CONTACT'S INSURANCE COMPANY WAS NOTIFIED OF THE CRASH. THERE WERE NO INJURIES. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,809.
-
Tires
07/16/2011
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CL WITH MICHELIN PRIMACY MXV4 TL TIRES, LINE SIZE 225/55/R17, DOT NUMBER: 898KEF1X4707. THE CONSUMERS GRANDSON WAS DRIVING 65 MPH WHEN THE FRONT PASSENGER SIDE TIRE BLEW, CAUSING HIM TO CRASH INTO AN EMBANKMENT, HIT A SIGN POST AND CAME BACK ONTO THE ROAD INTO THE RIGHT LANE TO REST. THERE WERE NO INJURIES BUT THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED TO THE SCENE AND A REPORT WAS FILED. THE ESTIMATED MILEAGE ON THE TIRES WAS 16,000 AND THE REMAINING TREAD DEPTH WAS 5/16 INCHES. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT HE SHOULD RETURN THE TIRE TO THEM FOR FURTHER INSPECTION. THE VEHICLE MILEAGE WAS 88,000. UPDATED 08/31/11*LJ ACCORDING TO MICHELIN. THE TIRE CAME IN CONTACT WITH AN UNKNOWN OBJECT OR OBSTRUCTION, WHICH CUT AND ABRADED THROUGH THE SIDEWALL RUBBER AND POLYESTER PILES CAUSING RAPID LOSS OF AIR. MICHELIN DENIED THE CONSUMERS CLAIM. THE VEHICLE WAS TOTALED. UPDATE 09/09/11*JB
-
Electrical System
05/04/2010
MY COMMAND CENTER WILL NOT WORK, IT STATES [ UNAVAILABLE ] WHEN THE CARS TEMP. OR OUTSIDE IS BELOW 70 DEG. ABOVE 70 DEG. EVERYTHING WORKS FINE. THIS IS SAFETY ISSUE, AS IF I GET SICK,OR HAVE A HEART PROBLEM, OR JUST NEED HELP FOR ME OR SOMEBODY ELSE, NOTHING WORKS, LIKE PHONE, EMERGENCY SERVICES, RADIO, NAVIGATION SYSTEM, AND THINKS I DON'T SEE THAT CAN BE HAPPENING WITH THE CARS EMERGENCY COMPUTER SYSTEM. *TR
-
Steering, electrical System, exterior Lighting, visibility, air Bags, seat Belts, seats
05/02/2008
I BOUGHT A CERTIFIED PRE-OWNED 2004 CL 500 MB FROM HBL TYSONS ON 8545 LEESBURG PIKE, VIENNA, VA ON APR 19, 2008. THE SALESMAN SHOWED ME THE CARFAX REPORT WHICH SHOWED NO PRIOR PROBLEMS. SO, I BOUGHT THE VEHICLE W/ AN EXTENDED WARRANTY. HOWEVER, 2 WEEKS AFTER I PURCHASED THE CAR, I EXPERIENCED MANY ELECTRICAL PROBLEMS, TRANSMISSION PROBLEMS, TIRE PROBLEMS, & PROBLEMS WITH MY AIR CONDITIONER/ HEAT. OVER A 1 YEARS LATER, MY CAR HAS BEEN BACK & FORTH AT THE HBL TYSONS CORNER, VA & MB ANNAPOLIS, MD SVC CNTR OVER 40 TIMES FOR THE SAME REOCCURRING ELECTRICAL PROBLEMS. THE ELECTRICAL PROBLEMS ARE BECOMING WORSE B/C THE CAR FREEZES; THE STEERING WHEEL MALFUNCTIONS & LOCKS UPON STARTING THE CAR & SOMETIMES, WHILE IN MOTION; IN ADDITION TO OTHER MALFUNCTIONS INVOLVING: SEAT BELT, SEAT HEAD REST, HEADLIGHTS, TAIL LIGHTS, REAR FOG LIGHTS, LICENSE PLATE LIGHTS, WINDSHIELD WIPERS; HEAT/AIR CONDITIONER, SRS, & AIRBAG DEPLOYMENT. I'M PAYING A CAR NOTE & I BARELY HAVE MY CAR B/C THE SVC. CNTRS HAVE M...