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Steering
10/28/2006
BOUGHT A BRAND NEW MERCEDES 2006 CLK 350 OFF THE DEALER LOT. ENGINE FIRE GUTTED OUT THE WHOLE CAR BEFORE FIRE DEPARTMENT ARRIVED. WHILE DRIVING SMELLED SMOKE IN THE CAR, NOTICED LOSS OF POWER STEERING. PULLED THE CAR OVER OPENED THE HOOD AND NOTICED FIRE COMING FROM THE LEFT SIDE OF THE ENGINE. THE CAR WAS A TOTAL LOSS. THE ENGINEERING REPORT FROM MERCEDES ENGINEER AND MY INSURANCE COMPANY ENGINEER CONCLUDED THE CLAMP ON THE POWER STEERING HOLES CAME OFF AND SHOT POWER STEERING FLUID INTO THE CATALYTIC CONVERTER WHICH STARTED THE FIRE. MERCEDES HAS ACCEPTED RESPONSIBILITY FOR THE FIRE AS A MALFUNCTION OR DEFECT BUT THEY HAVEN'T TAKEN ANY ACTION TO REIMBURSE ME FOR THIS LOSS. AND IT SEEMS LIKE THEY'VE SWEPT THIS FLAW UNDER THE TABLE, WITHOUT LOOKING MORE INTO THE MATTER WHICH ONE DAY COULD HAPPENED TO ANOTHER PERSON. LUCKILY I SUSTAIN NO PHYSICAL INJURY BUT NOT TO MENTION THE MENTAL DISTRESS AND HEADACHE DEALING WITH THESE PEOPLE AT MERCEDES. IF IT HAD BEEN SOMEBODY WITH A BABY IN THE...
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Power Train
08/22/2006
DT*: THE CONTACT STATED WHILE ACCELERATING AT VARIOUS SPEEDS, THE TRANSMISSION JERKED AND SHIMMIED. ALSO, WHEN THE VEHICLE WAS STOPPED, THE TRANSMISSION BANGED. BOTH PROBLEMS WERE INTERMITTENT. THE DEALERSHIP REPLACED THE COMPUTER AND TRANSMISSION, BUT THE PROBLEM PERSISTED.
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Air Bags
04/23/2006
I WAS DRIVING DOWN THE ROAD WHEN MY ACTIVE HEAD RESTRAINTS DEPLOYED AND STRUCK MY HEAD AND NECK. THE SOUND WHEN THEY ACTIVATED WAS LIKE A GUNSHOT INSIDE THE CAR. THE DEALER SAID THEY FOUND NO REASON FOR THE DEPLOYMENT. THEY SAY NOTHING IS WRONG WITH THE CAR. *NM *AK
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Steering
02/28/2006
DT*: THE CONTACT STATED AT SPEEDS BELOW 30 MPH, THE VEHICLE FELT AS THOUGH THERE WAS NO POWER STEERING. THE TENSION IN THE STEERING CHANGES FROM DAY TO DAY. THE DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM, BUT HAS REPLACED MULTIPLE COMPONENTS. THE PROBLEM HAS NOT BEEN REPAIRED AND THE DEALERSHIP STATED THERE ARE NO FURTHER REPAIRS AVAILABLE AND THE VEHICLE SHOULD NOT BE RETURNED.
