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Power Train
11/25/2023
Frequently while traveling at 35 mph to highway speeds, while needing to accelerate slightly to avoid traffic, change lanes, pass, etc. the Navigator needs to downshift. It drops out of gear and seems to fail to find a lower gear resulting in a neutral like gear, loss of power, engine revving sometimes to redline. This was happening frequently during a family Thanksgiving trip in 2023. It is very scary when this happens, especially at interstate speeds in traffic. It is very unsafe!
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Power Train
01/01/2024
Driving vehicle for an approximately 70 miles highway trip, the vehicle was experiencing some hard shifts/poor shift quality prior to overheating. Temperature in vehicle for the transmission was reading 237 degree Fahrenheit when we stopped at a light after exiting the highway. We noted smoke and saw oil on the exhaust, which is a concern for fire. We noted a burning smell as well. Rear hatch of vehicle was sprayed with fluid, which we think is transmission fluid, causing a visibility concern out the rear windshield. The transmission had been previously rebuilt and a prior complaint filed. There were no error messages displayed in the vehicle. I have attempted to contact the dealership but they are closed on 1/1/24. I reached out to Lincoln Concierge and filed a complaint.
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Power Train
12/01/2023
Vehicle set on adaptive cruise control, car accelerated to get back up to set speed and had a hard "clunk" sound. Driver turned off cruise control and attempted to accelerate vehicle. Vehicle tachometer revved up, transmission didn't shift properly, still shifting hard or not shifting at all. Once stopped, driver of vehicle found the back of the car covered in what appeared to be ATF and what appeared to be ATF leaking under the car. Took car to dealership for inspection, transmission rebuilt. Per tech that rebuilt transmission, it overheated. No warning lights came on, the transmission temperature displayed on the vehicle was 215 degrees Fahrenheit at time of incident.
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Engine
08/01/2023
Vehicle will abruptly lose power when accelerating to pass. Typically when travelling between 40 and 60 miles an hour and while accelerating to merge or pass. Vehicle basically stalls. Creates extremely dangerous situation.
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Unknown Or Other
06/28/2023
On June 28, 2023 I was driving my 2020 Lincoln Navigator Black Label and pull over due to smoke coming out from under my car. I turned the car off and went to open up the hook and seen black smoking pouring out of my car. I immediately called 911 and reported my car on fire. My car burned to the ground and Lincoln says there was not recalls. I have loss a significant amount of money on this car that I purchased only 1 year & 3 months ago and my insurance company is only paying me what the most current sales are. I hope something can be done since other Navigators has been recalled due to fires. I would greatly appreciate hearing your thoughts. Thank You, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
