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Fuel/propulsion System
04/14/2015
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. WHILE DRIVING AT 40 MPH, THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 5/20/15*CN THE CONSUMER STATED THE MECHANIC ADVISED IF A SPARK WAS TO OCCUR THE VEHICLE COULD HAVE CAUGHT FIRE. UPDATED 9/17/2015*JS
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Unknown Or Other
11/24/2014
DRIVER'S SIDE RETRACTABLE RUNNING BOARDS KEEPS GETTING STUCK IN OPEN POSITION AND KEEPS TRYING TO RETRACT WHILE DRIVING, AFTER RESEARCH FOUND OUT RUNNING BOARDS HAVE BEEN MALFUNCTIONING ON NAVIGATORS SINCE EARLY 2000. FORD MERCURY WILL NOT RECALL EVEN THOUGH THEY KNOW ITS A VEHICLE DEFECT. DRIVERS SEAT AND STEERING WHEEL WILL NOT STAY WHERE ITS SET WILL RESET IT SELF SOMETIMES WHILE DRIVING
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Power Train
08/29/2014
ON FRIDAY, AUGUST 29, 2014 AT 1200 HOURS, I PARKED MY VEHICLE IN A MCDONALD'S PARKING LOT. I BACKED INTO A SPACE (THE DRIVEWAY WAS SLANTED DOWN TO THE MIDDLE OF THE PARKING LOT), MOVED THE GEAR SHIFTER TO PARK, GOT OUT OF THE VEHICLE. I WALKED IN FRONT OF THE VEHICLE, STOPPED TO WATCH TRAFFIC FOR A CLEARING TO CROSS THE PARKING LOT, AND THE VEHICLE BUMPED ME FROM BEHIND. IT WAS SLOWLY MOVING TOWARDS THE CENTER OF THE PARKING LOT. I JUMPED BACK IN THE VEHICLE AND APPLIED THE BRAKE TO STOP ITS FORWARD MOTION. I CHECKED THE GEAR SHIFTER WHICH INDICATED THAT IT WAS IN PARK. BUT, I WAS ABLE TO MOVE THE GEAR SHIFTER OUT OF PARK, PLACE IT IN REVERSE AND BACK THE VEHICLE IN THE PARKING SPACE, AND AGAIN PLACED THE GEAR SHIFTER IN PARK. AGAIN THE VEHICLE STARTED DRIFTING FORWARD. I TRIED SEVERAL MORE TIMES TO PLACE THE GEAR SHIFTER IN PARK. FINALLY, IT SEEMED TO HOLD. I WENT IN TO EAT MY LUNCH AND RETURNED TO MY VEHICLE. THE GEAR SHIFTER WOULD NOT COME OUT OF PARK. AFTER SEVERAL TRIES, IT FINA...
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Vehicle Speed Control
06/23/2014
TL * THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 140,000.
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Fuel System, Gasoline
01/17/2014
WHILE MAKING A LEFT TURN THE ENGINE SHUT OFF AND BARLEY GOT THROUGH THE TURN WITHOUT GETTING HIT BY ON COMING TRAFFIC. VEHICLE WAS TOWED TO CLOSEST GARAGE AND CHECKED OUT. THE WIRES ON THE FUEL PUMP IN THE TANK WERE MELTED. CALLED LINCOLN AND THEY SAID THEY HAD NO RECALLS AND COULD NOT DO ANYTHING ABOUT IT, AT THAT TEMPERATURE DON'T KNOW WHY IT DIDN'T EXPLODE OR START A FIRE SINCE IT IS SITTING IN THE GAS TANK.. *TR