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Structure
07/24/2011
TL* THE CONTACT OWNS A 2005 LINCOLN NAVIGATOR. THE CONTACT STATED BOTH RUNNING BOARDS ON THE LEFT AND RIGHT SIDE OF THE VEHICLE WERE COVERED WITH RUST AND CORRODED. THE RUNNING BOARDS RETRACT IN AND OUT IN ORDER TO CLIMB INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REMOVED THE RUNNING BOARDS BUT DID NOT REPAIR THE VEHICLE DUE TO THE REPAIR COST WHICH WAS OVER $2000. THE MANUFACTURER WAS CONTACTED AND STATED THE REASON FOR THE RUST AND CORROSION WAS DUE TO THE CONTACT LIVING IN A SALT STATE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 72,000. THE CONSUMER STATED IT LOOKED AS IF THE METAL USED WAS A MILD STEEL PLATE ON 1/8 INCH THICK AND THE RUNNING BOARDS HAVE RUSTED AWAY COMPLETELY. THE METAL USED TO MAKE THE RUNNING BOARDS WAS NOT SUFFICIENTLY STRONG FOR NORMAL USE NOR HAD IT BEEN PROTECTED FROM CORROSION. UPDATED 09/27/11 UPDATED 9/19/11 *CN UPDATED 2/23/12 *CN
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Fuel System, Gasoline, unknown Or Other
12/29/2010
WHILE DRIVING MY 2005 LINCOLN NAVIGATOR THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC WITHOUT ANY WARNING. EVENTUALLY RESTARTED THE VEHICLE AND TOOK IT TO THE DEALER. THE PROBLEM WAS A FAULTY THROTTLE BODY ASSEMBLY. WE HAD TO GET THE THROTTLE BODY ASSEMBLY REPLACED. THE OLD PART IS NOT AVAILABLE. *LN
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Suspension
10/03/2010
VEHICLE HAS PROBLEMS WITH AIR RIDE SUSPENSION. THIS OCCURS ABOUT EVERY TWO WEEKS, THIS CAUSES THE VEHICLE TO OPERATE ERRATICALLY. THE DEALER TRIED TO FIX THE PROBLEM BUT IT STILL CONTINUES TO HAVE ISSUES. *TR
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Engine And Engine Cooling, air Bags
09/01/2010
AIR BAGS ARE VERY LOUD AND THEY RUN OFTEN AIR CONDITIONING IN REAR MAKES A POPPING NOISE AIR CONDITIONING IN BLOWS THROUGH FLOOR VENTS WHEN I ACCELERATE I HAVEN'T BEEN ABLE TO FIX IT BECAUSE IT IS TOO EXPENSIVE. *TR
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Engine And Engine Cooling
07/21/2010
TL*THE CONTACT OWNS 2005 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THEY HAD TO REPLACE THE ENGINE SINCE THE HEAD GASKET WAS DEFECTIVE AND THERE WAS A PISTON THAT CAUSED METAL SHAVINGS TO ENTER THE ENGINE. THE VEHICLE WAS DIAGNOSED BY THE DEALER SEVERAL TIMES SINCE A KNOCKING SOUND WAS IN THE ENGINE. THE DEALER WAS UNABLE TO FIND THE SOURCE OF THE KNOCKING SOUNDS IN THE ENGINE. SINCE THE VEHICLE WAS 5000 MILES OVER THE WARRANTY THE ENGINE FAILED. THE DEALER INSPECTED THE ENGINE AND STATED THAT IN NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 55000. UPDATED 11/05/10. *LJ
