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Forward Collision Avoidance, lane Departure
03/08/2025
Since [XXX], I had my new car for five months and began receiving pre-collision assist not available and park aid malfunction. I have been receiving these since March. I took it into the dealer and they said that there would be a software update by May 1, 2025, this is the middle of June. I contacted them again around the first of June and the dealer told me the Software Updates would be available by the middle of June. This is a very dangerous situation because I do not have line assist and I don’t have any cruise. I feel like no one is listening to me since I still do not have the Software Updates and cannot use those functions on my new car. When this first occurred, my car threw on the brakes and sped up by itself. I need someone to listen. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Air Bags
02/25/2025
The Reatraints Control Module detects a fault in the driver side curtain airbag. This has happened multiple times and the Dealer has not been able to repair the problem. Dealer has tried to repair two times. Dealer will attempt to resolve issue a third time.
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Electrical System, exterior Lighting
01/29/2025
Since late 2024, we have received notification via the Lincoln mobile app that "certain vehicle features have been disabled to conserve battery life". Those made known via that notice were lack of ability to remotely lock/unlock the vehicle and also lack of ability to remote start the vehicle. Lincoln has read on several occasions the battery charge ranging from 50% to 62% while sharing that the battery charge should be at 80%...recommending via the app and verbally via phone communication, to drive the vehicle for 30 miles (10 on the highway) to charge the vehicle to the 80% threshold (like what?). The vehicle was taken a Lincoln dealer who was asked to diagnose the low charge on the battery and we were told the battery was fine. On 1/28/25 we received notice that we were given a software update (10.1.1) that was meant to enhance connectivity and conserve battery health, validating that Lincoln knows they have a problem. Since that update, the "Lincoln Welcome" feature aka "Lincoln...
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Unknown Or Other
04/08/2024
Since we purchased the vehicle new, the Sync Touch Screen can take several minutes to come on line and as a result all camera features are disabled and this is a safety issue. We have had frightening experiences when trying to back up in a parking lot of our own driveway with the camera's being displayed on the screen. This has been reported to Lincoln/Ford Motor company on at least (4) occurrences since April 8, 2024. In one discussion the Ford Field Service engineer to me that it gets hot in the south and computers run slow ????? I still am not certain if that was an attempt at a joke. It's not funny, it's dangerous