2019 Lincoln Continental Complaints

My 2019 Lincoln Continental has been displaying an adaptive steering failure message for over 8 months now. I have taken the vehicle to multiple dealership and they just tell me the part is on back order. I have contracted the Lincoln office 888-214-2155 three times now 9/2/24, 10/10/24, 10/30/24, and just get the same answer. Someone will call me back. I never get a call back. My case # with Lincoln is [XXX]. The owners manual says that it is not safe to drive the vehicle with this issue however the dealer ship tell me it's ok. What can I do to escalate this?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Had to change a tire.. Lug wrench supplied with the car did not fit the lug nuts..

Lightly leaned on door when it was shutting, making it so it wouldn't shut all the way, soft close system engaged jamming the door and making it impossible without destroying the door/motor to open even with the emergency release latch in the map compartment of my vehicle (driver side under the electronic release button) the door eventually threw up an error letting me know the door was malfunctioning and was ajar when it wasn't. I had to climb over to the passenger seat to get out and after trying to figure out a way to release the door with about 5 minutes of effort the door finally released by holding the open button and pulling constantly at the cost of the soft close motor and a constant error message on screen with a yellow wrench on the dash. No other info on other faults are known as of yet. I have not been able to bring it to a dealer as of yet but I will update this as soon as I do I can probably reproduce it on another door but I fear doing so will have a chance to never be...

The contact owns a 2019 Lincoln Continental. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Lincoln Continental. The contact stated that the front driver’s side door failed to open while attempting to exit the vehicle. The contact was forced to use the exterior door handle to open the door to exit the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V077000 (Latches/Locks/Linkages). The manufacturer was also notified of the failure and the contact was provided the same information. The vehicle was not repaired. The failure mileage was approximately 20,000.