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Service Brakes
05/14/2014
[XXX] VEHICLE IMPOUNDED IN AUSTIN TEXAS WAS NOT ABLE TO GET BACK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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Suspension
09/03/2014
TL* THE CONTACT OWNS A 1999 LINCOLN CONTINENTAL. THE CONTACT HEARD A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE WHILE IT WAS PARKED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE COIL SPRING FRACTURED AND PUNCTURED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
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Suspension
03/29/2014
PUT CAR INTO REVERSE, AND TIRE IMMEDIATELY BLEW OUT FOR NO APPARENT REASON. UPON FURTHER INVESTIGATION, FRONT LEFT SPRING HAD FRACTURED AND BROKE. SPRING HAD PUNCTURED TIRE SIDEWALL ONCE BEING PUT INTO REVERSE AND BUSTED OFF PLASTIC STABILIZER LINK. HAD THIS HAPPENED WHILE TRAVELING AT HIGHWAY SPEED, IT WOULD HAVE SHREDDED TIRE. *TR
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Suspension
12/03/2011
TL* THE CONTACT OWNS A 1999 LINCOLN CONTINENTAL. THE CONTACT WAS DRIVING AT 45 MPH WHEN THE FRONT DRIVER SIDE TIRE FAILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE FRONT TIE ROD AND BALL JOINT, THE MECHANIC ADVISED THAT THE COMPONENTS HAD FAILED, CAUSING THE TIRE TO WEAR PREMATURELY AND SPLIT IN HALF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 135,000.
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Steering, suspension
04/03/2009
TL*THE CONTACT OWNS A 1999 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE FRONT COIL SPRING CORROSION CAUSED THE TIE RODS TO CORRODE AND PUNCTURE THE TIRE WHICH MADE IT IMPOSSIBLE TO DRIVE THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/15/10 *CN UPDATED 11/24/10
