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Steering, service Brakes, Hydraulic, air Bags
01/15/2003
MY VEHICLE IS A LINCOLN LS. LEASED NEW IN APRIL 2002 WITH 6ML. ON IT. HAS BEEN IN FOR NUMEROUS REPAIRS, THE CAR HAS BEEN GUTTED AND PUT BACK TOGETHER. DEALERSHIP CLAIMS THAT THE AIRBAG MODULE WAS REPLACED. IT TOOK APPROX. 7 MONTHS TO GET FORD TO BUY BACK THE CAR. THEY WERE UNDOUBTEDLY AWARE THEY COULD COUNT ON MY CAVING AFTER MAKING PREMIUM PAYMENTS AND INSURANCE FOR ALMOST A YEAR ON A CAR THAT WAS NOT FIT TO DRIVE. AS SOON AS I HIRED AN ATTORNEY THEY DUG THEIR HEELS IN FARTHER. I SETTLED JUST TO GET THE LEMON OUT OF MY DRIVEWAY, AND TO FREE UP MY FUNDS TO GET ANOTHER CAR. FORD MOTOR COMPANY HANDLED MY SITUATION VERY UNPROFESSIONALLY AND WITH NO REGARD TO MY SAFETY. AT THIS POINT I WOULD ONLY HOPE THAT THEY WILL HAVE TO REGISTER THIS VEHICLE FOR RESALE WITH A RECORD OF THE DEFECTS AND NOT SIMPLY A BUY BACK WITH NO EXPLANATION.
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Vehicle Speed Control
08/05/2003
DURING BRIGHT DAY LIGHT HOURS SPEEDOMETER NEEDLE IS ALMOST IMPOSSIBLE TO SEE DUE TO THE COLOR OF THE NEEDLE AND THE DIAL'S BACKGROUND. THE NEEDLE IS DULL RED, AND THE BACKGROUND IS BLACK. THE BRIGHTNESS OF THE SUN MAKES THE NEEDLE FADE AWAY. THE PANEL AND NEEDLES FUNCTION PROPERLY ON DAYS IT'S NOT SO BRIGHT. THE CONSUMER HAD THE DEALER PAINT THE DIAL NEEDLE WHITE BUT THAT DID NOT FIX THE PROBLEM DUE TO THE TINTED PLASTIC COVER. THE MANUFACTURER WAS NOTIFIED. *AK *NLM
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Equipment, unknown Or Other
09/17/2003
THE NHTSA WEB SITE WON'T LET ME LOOK UP MY CAR (HTTP://WWW-ODI.NHTSA.DOT.GOV/IVOQ/). MY CAR IS A 2002 LINCOLN CONTINENTAL. WITHIN THE 2002 LINCOLN, THE ONLY MODEL ON WHICH THE SYSTEM PERMITS INQUIRIES IS THE TOWN CAR. WHAT ABOUT THE 2002 CONTINENTAL? WHAT ABOUT THE 2002 LS? REGARDS, CHUCK KIRKPATRICK. *JB
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Unknown Or Other
06/10/2002
2002 LINCOLN CONTINENTAL. FRONT AIR DAM MADE OF BRITTLE PLASTIC AND BREAKS IF IT TOUCHES ANYTHING. THIS VEHICLE HAS 8500 MILES AND TWO AIR DAMS HAVE BROKEN. LINCOLN/MERC DEALER REPLACED ONE BUT REFUSES TO REPLACE ANOTHER. CUSTOMER SERVICE SAYS THE DAMAGE IS DUE TO "DRIVER CARELESSNESS" AND REFUSES TO REPLACE. THIS ITEM IS EXTREMELY FRAGILE AND HAS NO "GIVE". THE DEALER AT FIRST STATED THAT "THIS IS A KNOWN PROBLEM" WITH THE CONTINENTAL BUT NOW STATES IT IS THE "CUSTOMERS FAULT". THE DEALER ALSO STATES THAT DAMAGE TO THE ENGINE COULD OCCUR OF IT IS NOT REPLACED BECAUSE IT DIRECTS THE AIR THROUGH THE ENGINE COMPARTMENT. WE HAVE PERSONALLY INSPECTED OTHER LINCOLN VEHICLES AND NUMEROUS HAVE THE EITHER COMPLETELY MISSING OR DAMAGE AIR DAMS. IT APPEARS THIS IS A QUICK $ 80.00 PROFIT FOR THE COMPANY THAT COULD BE EASILY FIXED USING SOFTER MATERIAL. *NLM
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Unknown Or Other
05/01/2003
NO SUMMARY. INFORMATION ON ODI #768869.
