2010 Land Rover LR4 Complaints

I called the Jaguar Land Rover dealership located in Frisco, TX to schedule a maintenance appointment. Before asking what type of maintenance I needed the representative continued to tell me that my vehicle could not be serviced there. I asked why and was told they do not the tools to fix it due to it being a 2010 model. They also said I had 2 recalls but maybe I could try another service facility.

2021-08-11 Recall no. 21V635000 / Land Rovers recall # N623 were completed. Following the recall repair had to go back to dealer twice ( 9/15/22 & 10/22/22) for the same issue of the fuel smell in the vehicle could be driving, parked, or idling the smell remains the smell is very overpowering kids and I are getting bad headaches/light-headed. For sure it isn't safe and don't believe the initial fix was the answer and there is more to the recall.

while driving at approximately 70 mph on the highway, I encountered a severe issue that jeopardized my safety and the safety of others on the road.The problem manifested as a fuel leak, resulting in fumes inside the vehicle that caused impairment to my ability to operate the vehicle safely. This impairment led to the vehicle entering a gated mode and initiating aggressive braking, almost causing a collision.This incident is deeply alarming, and I believe it poses a serious risk to the well-being of drivers and passengers. I am reaching out to request an immediate investigation into this matter and to seek information on any safety recalls or issues related to the fuel system of the 2010 Land Rover LR4. Fuel tank flange failure caused complex problems for engine replacement needed. Not covered by land rover and was not repaired as reported

The contact owns a 2010 Land Rover LR4. The contact stated that upon entering the vehicle, an abnormal fuel odor permeated throughout the vehicle. The contact then discovered that fuel was leaking from the fuel tank. The contact took the vehicle to an independent mechanic and the vehicle was repaired with the parts that had led to a recall. The contact then received a letter in the mail that his vehicle was included in NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline). The manufacturer was notified of the failure and referred him to his local dealer. The contact was later informed by the dealer that he had to pay for his vehicle to be shipped off his island and onto the mainland where the dealer was located. The manufacturer had not reimbursed him for the repair made prior to the recall. The vehicle was not yet repaired under the recall. The failure mileage was 100,914.

The contact owns a 2010 Land Rover LR4. The contact received notification of NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The dealer was notified about the issue and stated that parts would not be available until December 2022. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.