2013 Kia Sportage Complaints

Claim #25921274 To Whom It May Concern, I am writing to formally dispute Kia’s denial of warranty coverage for the engine failure in my 2013 Kia Sportage. Per communication with customer care, Kia denied my claim on the basis of “excessive mileage between oil changes.” However, this conclusion is not supported by sufficient evidence and does not meet the legal standard required under the Magnuson-Moss Warranty Act. My vehicle received regular oil changes at intervals ranging from approximately 5,000 to 13,000 miles using full synthetic oil designed for extended service intervals. While these intervals may exceed conservative manufacturer recommendations, they do not constitute neglect, nor do they establish that maintenance caused the engine failure. The engine failure occurred suddenly while driving at highway speed, resulting in a complete seizure and requiring an emergency stop. This type of abrupt failure is consistent with known defects in Kia’s engines, particularly rod bea...

Driver side door will not open from the outside. Handle no longer operates.

My engine failed due to the knock sensor recall a known issue on my 2013 Kia Sportage the recall is supposed to provide a lifetime warranty but I was denied coverage because the failure happened before I was able to perform the update as I was a new owner to the car and was unaware of the recall at the time I have been going back and forth with the kia dealership for almost 8 months now 4 of those the car was at the dealership because they said I had to pay a $170 the fee for them to inspect the car to see if kia would repair it or not it which I was told I would get a full report when I finally was able to pick my car up I was told the claim was denied "due to recall not being performed" and that's literally all the paper said no report no details nothing I do t understand why I had to pay $170 for something they could have just told me because they knew the recall hadn't been completed at the time of entry and why did it take 4months of my car being there just to tell me that just fo...

KIA America has rejected my appeal for an Engine replacement through the Recall , I had the KSDS, Knock Sensor Installed by North Town KIA 3900 Sheridan Drive Amherst NY , May 7 2021. The warranty I received mentioned to keep oil and filter changed every 7500 miles with 5 w 20 oil . The oil was changed by Myself and I have receipts every 5k miles or less. I was turned down for what KIA tech line said Insufficient maintenance . As in they are calling me a liar . I bought 5w 20 full Synthetic oil and filters on 12 occasions from Walmart that Fit my 2013 KIA Motor The weight was recommended by KIA and the Filters rated at 10K miles . Have worked on My cars since I was [XXX] old have thousands of dollars in tools. I do what ever maintenance that is still possible to do on newer cars . Brakes , Filters Fluid changes tire rotations Ect . If KIA would have mentioned in the Warrenty you need to take Videos I would have . Why are not receipts enough? Also the way the oil looks rite now ?? Cl...

The contact owns a 2013 Kia Sportage. The contact stated that while her daughter was driving at 45 MPH, the daughter collided with another vehicle after the vehicle aggressively merged in front of her. The collision was at the front driver and passenger side of the vehicle. The contact added that the collision threw her daughter forward and backward, and the contact's daughter sustained neck, shoulder, and lower back injuries, and surgery on her neck was needed. A police report was filed. The vehicle was taken to the residence and parked. The vehicle was then towed to a body shop. The manufacturer was not notified of the failure. The failure mileage was unknown.