2019 Kia Soul Complaints

Engine and engine components caught fire while driving. This put my husbands life at risk and could have caused harm to other drivers if he was driving on a busier road. Car fire could have completely engulfed the car and caused harm or even death. Fire department was called to assist with extinguishing the fire and to ensure that further danger did not persist.

On [XXX], while my vehicle was at the dealership for a federally mandated engine replacement recall (Campaign PI2107Y/Z), the service department attempted to obstruct the completion of the safety repair. The dealership informed me that unless I paid a 264.40 fee for maintenance and fluids, they were required by the manufacturer to drain the old, contaminated coolant from my failed engine and reuse it in the brand-new replacement engine. This threat of intentional contamination poses a severe safety risk, as reusing old fluid from a failed engine can lead to premature engine failure or overheating, potentially creating another hazardous situation on the road. I contacted the manufacturer corporate office (Case [XXX]), and they confirmed that no such requirement to reuse old coolant exists and that the dealership had not even attempted to file a claim for fluids. The dealership misrepresented manufacturer policy to monetize a free safety recall and threatened to sabotage the integrity of...

Engine has 86k miles and has been well maintained. Recently it started to consume oil rapidly as per last oil change report. We took it to dealership after oil change mechanic suggested needing to have problems looked at per Kias recent service bulletins on high oil consumption issues. I requested the car be evaluated for the oil issue and the dealership service tech confirmed "engine damage DUE TO high oil consumption" but would not perform oil consumption test. The particular vin is not included in current recalls or bulletins but has the same engine as other model years that are in the recall/bulletins for engine oil consumption. Dealership suggests engine replacement but the car is out of warranty because it changed owners before 100k miles. I have opened a case with kia and, to date, they continue to deny the engine replacement due to car being out of warranty. This oil consumption issue is a MAJOR SAFETY RISK and ALL KIAS HAVING THIS ENGINE ISSUE should be offered replacement b...

I have a code of P0420 show up on a vehicle diagnostic test. This is directly related to recall SA363 ECU LOGIC . The engine light kept coming on. I was driving on the highway and the car stalled and then stopped as I was coming off the exit.

I have always taken my 2019 Kia Soul to the dealership in Quincy IL, where I had purchased it from as the first and only owner. I have recently drove it to work and it made an awful noise and started to run rough. Upon taking it to the dealership I learned that cylinder number 3 had blown and even melted the coil pack connector boot to the spark plug. It has used more oil than usual over the years in-between oil and filter changes. Since this problem has occurred, I have learned that the engine manufacturer has had similar issues with engine failure in multiple models. Including 2019 Kia Soul such as mine. I would like for it to be replaced under the same settlement for this engine type and it's flaws.