2013 Kia Soul Complaints

The contact owns a 2013 Kia Soul. The contact stated that while the vehicle was parked and attempting to start the vehicle, there was a popping and knocking sound coming from the steering wheel. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

The contact owns a 2013 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact stated that there was a misfire in the engine. The contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 151,000.

My vehicle engine failed on the interstate after getting KDS update on my vehicle and it is covered Kia Corporate and the franchise dealer are actively claiming they 'cannot share or access' the vehicle's electronic diagnostic data, despite the mandatory use of the connected Kia KDS tool, in an apparent attempt to obscure a documented safety defect and deny a class-action lifetime engine warranty. They have kept my car almost 2 months, won't give me a rental , only information is again them lying to me saying it's a blown head gasket, when I know in fact it will still run, but blow white smoke out of the tailpipe and run in limp mode but still will start and mine won't do anything at all.

Vehicle is experiencing rod-knock and engine performance issues along with a P0420 code for the catalytic converter. After using a diagnostic tool to retrieve code, a recall was present for the existing code, that explained the exact symptoms my car is experiencing. I have had the car since 2021 and have not received any notification regarding a recall for the engine; it was only after I ran a diagnostic check where I found out there was a past recall for the engine and catalytic converter (SC176). I called KIA customer service, and they explained that the vehicle did not receive the recall, however they could still not uphold the recall work because the vehicle is outside the warranty for the recall (Vehicle Odometer reads 150088), approximately 90 miles over warranty. Only indicator light that illuminated was the check engine light. The recall says the vehicle could overheat and is at risk of a fire hazard. I was not notified of any engine recall for the vehicle since I have own...

Engine failure while driving . A bolt broke off the Rod end cap and was freely moving in the engine causing a rod knock sound and seized the engine. Almost causing an accident on the heavily populated road. Metal debris is present in oil pan . Piston is damaged as well.