2012 Kia Soul Complaints

  • Service Brakes 07/24/2026

    I purchased Dorman part #74015 Brake Pedal Stopper from AutoZone Altamonte after an employee recommended it for my 2012 Kia Soul without checking system compatibility. I installed it that night. On, while driving on a busy road in Orlando, FL, my brake pedal locked completely solid and could not be depressed. I had complete loss of braking and could not shift out of park. I was stranded in live traffic with cars swerving around me. I discovered the Dorman part is ∼10mm thick. The correct OEM Kia part 32876-2H000 is 8.0mm. The 2mm extra thickness caused my brake light switch to jam, which physically blocked the brake pedal arm. I had to pry the part out on the roadside to regain pedal movement. This created an extremely dangerous situation. I am now anxious to drive due to fear of brake failure. The part is sold as compatible with 2010-2016 Kia Souls but is too thick and disables the braking system. Vehicle repaired with correct OEM 8.0mm part. Issue has not recurred. I have pho...

  • Engine And Engine Cooling, engine 07/12/2026

    The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was driven to the residence. The contact stated that the following day, while attempting to start the vehicle, the vehicle started, and the check engine warning light was off. The vehicle was taken to the dealer, where the contact was informed that the recall repair failure code was not illuminated. In addition, the contact was informed that the failure was not covered under a recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 156,310.

  • Service Brakes 05/27/2026

    The brake lines on my car failed. I had to use the parking brake to get the car to stop. Typically, a brake failure leaves you with partial braking power, however, I had no brakes whatsoever. Upon inspection, it appears that all the brake lines failed in the same area, where the brakes are over the gas tank. For them all to fail at the same time in an area that is not accessible seems like the this must be prone to corrosion. Note that I regularly wash the car with undercarriage wash in the winters, as they salt extensively around here. I was going to sell the car, and the brakes failed on the test-drive. They had been working immediately before the test drive, as i had driven it around to make sure everything was in working order.

  • Steering, exterior Lighting 06/16/2026

    When I turn my steering wheel left or right there is a very large margin before the tires turn it rattles back and forth back and forth as I'm driving down the street no control for at least three degrees and either direction, also my front of the vehicle turn signals pop out and fall out to the road and I would drive with no turn signals on the front of my vehicle?

  • Engine 05/12/2026

    The contact owns a 2012 Kia Soul. The contact stated that while driving at 60 MPH, the vehicle unexpectedly stalled and failed to accelerate with the low oil warning light illuminated. The contact stated that the failure occurred after the contact’s spouse had added oil to the vehicle. The vehicle was able to restart, and additional oil had to be delivered to the contact to refill the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to have the vehicle diagnosed by a dealer for further assistance. The approximate failure mileage was 84,213.

Next Page

View Complaints for Other Kia Soul Years