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Engine
12/04/2025
The engine failed while driving on the highway, putting myself and others at risk. First the car started shaking, then the check engine light flickered. Fortunately, I was able to get off the highway, but I was far from home. The engine failure was confirmed by an independent service center and a dealer. The vehicle was inspected by a third party and since it was still under warranty, the engine was rebuilt. A few weeks later, the check engine light came on again, this time 0420 code. The dealer where I purchased the vehicle called it in to the warranty company, and they have reset the check engine light and asked me to keep driving the car to see if the light comes back on. All of this happened after the car had undergone oil consumption testing, and a previous claim for a new engine had been denied both by the warranty company and the manufacturer.
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Engine
10/01/2023
We had a new engine installed because of a recall. The dealership told us we needed a new catalytic converter because they were clogged due to the faulty engine. There is no recall and I am now in fear for my safety and my children's safety. I can smell exhaust extremely bad while driving and continue to smell it hours afterwards. Including feeling nauseous and developing a headache.
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Unknown Or Other
12/21/2025
Owner of 2017 White Kia Soul that has peeling paint. I've never owned a vehicle that paint peeled like this. I understand there are other owners with the same issue. This issue first started in May 2025 on driver's side near roof that I paid out of my pocket to repair. Now I have same issue on the passenger side. Very disappointed
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Unknown Or Other
12/05/2025
I have a white 2017 Kia Soul. I bought it new in 2017. The paint is peeling off really badly. Something is not right. This is not wear and tear paint peeling it is massive all around the car, especially the hood. The whole hood is peeling. My friend has an old 2011 Kia and his paint is fine. Please help
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Power Train
10/07/2024
The contact owns a 2017 Kia Soul. The contact stated that while starting the vehicle, there was a judder coming from the transmission. Additionally, while decelerating to come to a stop, the vehicle shook abnormally before accelerating while continuing to drive. The failure was intermittent. There were no warning lights illuminated. The vehicle was taken to the dealer, who recommended that the transmission be replaced after completing several judder tests. The vehicle was not repaired, and the failure persisted. The vehicle was taken to a second dealer, Beyer Kia (1125 W Broad St, Falls Church, VA 22046); to be diagnosed, and the failure was duplicated; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 51,986.