2014 Kia Soul Complaints

The contact owns a 2014 Kia Soul. The contact stated that while driving approximately 55 MPH on the Interstate, the vehicle started shaking and there was a knocking sound coming from the engine with smoke and a burning oil odor. The engine, ABS, and traction control warning lights simultaneously illuminated. The vehicle was pulled over to the side of the road to cool down. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured engine pin, which caused the knocking sound. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 20V750000 (Engine); however, the VIN was not included. The approximate failure mileage was 138,929.

The contact’s wife owns a 2014 Kia Soul. The contact stated that on several occasions after refueling the vehicle, there was an abnormally strong gasoline odor inside the cabin of the vehicle and outside around the vehicle. The contact stated that while the vehicle was parked on several occasions, there was condensation under the gas tank. The vehicle was inspected, and there was corrosion underneath the vehicle on the gas tank, and the rear of the gas tank was separating. The replacement gas tank was purchased but the refurbished gas tank had the same corrosion on the gas tank. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.

My car was not accelerating all the time I was pressing the pedal. a mechanic said it was the engine.

The contact owns a 2014 Kia Soul. The contact stated that while driving 30 MPH uphill with her daughter and her small dog inside the vehicle, the brake pedal was depressed, but the vehicle stalled and shut off unexpectedly. The contact stated that several minutes later, the vehicle started working as intended; however, a fuel smell remained inside the vehicle. The check engine warning light was illuminated. Neither an independent mechanic nor the dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. There was a fuel odor while attempting to start the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING); however, the VIN was not associated with the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not associated with the recall. The failure mileage was 228,041.

The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the check engine light illuminated. The contact pulled to the side of the road. When the vehicle was turned off, oil leaked from the vehicle. The contact drove slowly to a business parking lot. The vehicle was towed to the residence and was then towed to the dealer. The vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer refused to complete the recall repairs. The contact was informed that the manufacturer refused to do the recall repairs and stated that the warranty had expired. The vehicle remained at the dealer unrepaired. The contact was informed that the vehicle needed to be removed from the premises. The manufacturer was made aware of the failure and filed a claim. Afterwards, the contact was informed that NHTSA Campaign Numbers: 22V096000 (AIR BAGS), 17V608000 (STEERING), 19V120000 (ENGINE, ENGINE AND...