2016 Jeep Compass Complaints

“The vehicle stalls while driving and restarts after cooling down. This matches a crankshaft position sensor failure. This has accrued while driving on the highway. Sounds like the Safety recall S89.

My vehicle is experiencing the same symptoms as Recall 16V907 (S89). Crankshaft shift sensor but the vin was not bringing up the recall.

The contact owns a 2016 Jeep Compass. The contact stated that while driving approximately 45 MPH, the vehicle stalled. The contact attempted to restart the vehicle, and the vehicle stalled again. The contact waited for several minutes to let the engine cool down and the vehicle eventually returned to normal operation. The check engine warning light was illuminated. The vehicle was taken to a dealer, and the vehicle stalled. The vehicle was diagnosed and determined that the crankshaft sensor needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 137,757.

The vehicle is having issues with power loss while driving and issues with starting at times of cold weather where it cranks very hard for extended periods of time without being able to fully start. I took the vehicle to a local shop to be looked at. They did a diagnostic and physical inspection and identified the issues as a catalytic converter and senor issue. When they looked up the vehicle vin number is showed two NHTSA recall Bulletins: 16V907000 and Emissions recall u67. Jeep when I called them to figure out how to address them said that there are no recalls on this vehicle. They wont fix anything. WHY are there recalls on the vehicle listed and they are saying there are "none that need fixed". Did jeep lie when I had it in their shop before and say they fixed them and they were not?

Head rest on passenger side popped out while driving and hit me, the passenger, in the head. I found that this particular model did have a recall a few years back as said below, however, our car was not recalled, why not? We went to the dealership to get this repaired and was told there was a warranty but because this head seat was no longer made they couldn't replace it. What can we do to get this repaired, shouldn't Jeep be responsible and should have notified us of a recall? The Jeep Compass front passenger headrest recall involves issues with the active head restraint (AHR) that may deploy unexpectedly, posing a safety risk. The National Highway Traffic Safety Administration (NHTSA) has received nearly 500 complaints regarding headrest failures, with at least 71 involving injury. 1 The recall affects certain 2022 Jeep Compass vehicles due to improper welding of the head restraints, which violates safety standards. 1 Owners may contact FCA US LLC customer service for more inform...