2012 Jaguar XF Complaints

I WAS DRIVING (IN MOTION) WHEN THE CAR COMPLETELY SHUT DOWN IN THE MIDDLE OF A BUSY STREET. I WAS ABLE TO THANKFULLY ROLL INTO A TURN LANE. I WAS NOT ABLE TO RESTART OR EVEN TURN THE CAR INTO NEUTRAL. THE VEHICLE LOST POWER-ASSISTED BRAKING AND POWER-ASSISTED STEERING. IT WAS HORRIFYING. THE CAR WAS TOWED TO ROSENTHAL JAGUAR LAND ROVER IN TYSONS CORNER VA, WHERE THEY UNCOVERED THAT THE ISSUE WAS A DEFECTIVE FUEL PUMP CONNECTOR AND THE DESCRIPTION MATCHES THE EXACT DESCRIPTION OF THIS RECALL: HTTPS://WWW.EDMUNDS.COM/CAR-NEWS/2013-JAGUAR-XF-RECALLED-FOR-FUEL-PUMP-PROBLEM.HTML

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER WAS NOT PROVIDING A LOANER VEHICLE UNTIL PARTS BECAME AVAILABLE. THE CONTACT ALSO STATED THAT THE RECALL NOTIFICATION ADVISED THAT PARTS WERE EXPECTED TO BE AVAILABLE IN 2019. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

UPON STARTING THE CAR AFTER A BRIEF STOP WITH NO PRIOR INDICATION OF BRAKE IRREGULARITIES, THE BRAKE PEDAL WENT TO THE FLOOR. THE CAR WAS STATIONARY AT THE TIME; THE BRAKE PEDAL MUST BE DEPRESSED IN ORDER TO START THE CAR. THERE WAS AN ACCOMPANYING BURNING SMELL AT THIS TIME, PROBABLY ATTRIBUTABLE TO BRAKE FLUID BEING SPRAYED ONTO HOT ENGINE/EXHAUST COMPONENTS. THERE WAS NO USEFUL PARTIAL BRAKE ACTION AT THIS TIME. THE CAR WAS TOWED TO JAG DEALER. NO FLUID IN RESERVOIR, LEFT FRONT BRAKE HOSE HAD LOST INTEGRITY. DEALER REPLACED BRAKE HOSE, FILLED AND BLED SYSTEM. DEALER PROVIDED FAILED HOSE TO OWNER FOR EXAMINATION. AFTER PRESSURIZING THE HOSE WITH VERY LOW PRESSURE AIR IT WAS EVIDENT THAT THERE WAS A COMPLETE FAILURE OF THE SWAGE CONNECTION OF THE HOSE AT THE CALIPER END FITTING. THE HOSE HAS BEEN DISPLACED FROM THE FITTING, AND AIR CAN BE MADE TO ESCAPE FROM THE FITTING/HOSE CONNECTION SIMPLY BY BLOWING INTO THE OTHER END OF THE HOSE. PHOTOS ATTACHED.

CAR STALLED WHILE DRIVING IN A STRAIGHT LINE, VEHICLE WAS STILL IN MOTION WHEN ENGINE STOPPED WITHOUT ANY WARNING LIGHTS (SUDDEN AND TOTAL LOSS OF POWER). STEERING CONTROL WAS LIMITED WHEN ENGINE SHUTOFF AND BRAKE PEDAL ALSO REQUIRED MUCH MORE PRESSURE THAN NORMAL TO BRING CAR TO STOP. ISSUE HAPPENED WHILE TAKING OFF FROM SCHOOL PARKING LOT, SO NO ACCIDENTS WERE CAUSED, BUT IT WOULD HAVE BEEN A VERY LIKELY CAUSE FOR AN ACCIDENT ON A BUSY FREEWAY. CAR DID NOT START BACK UP AND HAD TO BE TOWED BACK TO REPAIR SHOP.

TAKATA RECALL. I HAVE NOT YET BEEN CONTACTED BY JAGUAR, EVEN THOUGH YOUR SITE STATES "JAGUAR WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE PASSENGER FRONTAL AIR BAG ASSEMBLIES. PARTS WILL BE AVAILABLE DURING QUARTER 3 2017. THERE WILL BE NO CHARGE TO OWNERS FOR THIS REPAIR."