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Electrical System, engine
10/13/2014
MY SOLENOID SWITCH WENT BAD ON ME AND NEEDED TO BE REPLACED, TOOK IT TO THE INFINITI DEALERSHIP AND THEY CORRECTED THE PROBLEM SO I THOUGHT UNTIL OCT 13 WHEN I KEPT HEARING THIS NOISE COMING FROM MY HOOK LIKE A SQUEALING NOISE.. TOOK IT BACK TO THE DEALERSHIP AND FOUND OUT IT WAS THE TIMING CHAIN, WHICH I WAS TOLD HAD NOTHING TO DO WITH THE SOLENOID SWITCH THAT WAS PREVIOUSLY FIXED.. FOUND OUT THAT WAS A LIE AND THAT THEY GO HAND IN HAND WITH EACH OTHER AND THEY WANTED TO CHARGE ME 1400 DOLLARS JUST TO LOOK AT THE PROBLEM AND ANOTHER 2,000 TO FIX THE ISSUE, WELL IT TURNS OUT THAT INFINITI ALREADY KNEW THAT THIS WAS A PROBLEM WITH THE SOLENOID BEING TO SMALL TO PUMP THE REQUIRED OLD TO WHERE ITS SUPPOSE TO GO AND NEVER DID A RECALL OR ANYTHING BUT THEY ARE TRYING TO SAY IF ITS OUT OF WARRANTY THAN THEY ARE NOT REQUIRED TO FIX IT, THIS IS A SAFETY HAZARD IF NOT REPLACED BY INFINITI THIS WILL CAUSE THE SOLENOID SWITCH TO GO BAD THEN THE TIMING CHAIN, AND THEN YOUR ENGINE WILL BLOW UP ON Y...
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Engine
07/19/2014
THIS CAR HAD AN UNEXPLAINED EPISODE OF SUDDEN ENGINE POWER LOSS AND DECELERATION FOLLOWED BY ENGINE SHUTDOWN AND TEMPORARY INABILITY TO RESTART THE ENGINE. WHILE TRAVELING AT APPROXIMATELY 60 MPH ON A SLIGHTLY INCLINED HIGHWAY, I SUDDENLY FELT THAT THE CAR NEEDED TO DOWNSHIFT BUT IT WAS NOT DOING SO. AS I CONTINUED TO EXERT ADDITIONAL PRESSURE ON THE ACCELERATOR, THE CAR BEGAN TO NOTICEABLY AND QUICKLY LOSE ENGINE POWER. THE POWER STEERING AND POWER BRAKES WORKED NORMALLY, AND I WAS ABLE TO PULL OFF THE ROAD, BY WHICH TIME THE ENGINE HAD STOPPED RUNNING. I ESTIMATE I TRAVELED APPROXIMATELY ONE HALF MILE FROM THE FIRST SIGN OF TROUBLE. THERE WERE NO UNUSUAL SOUNDS OR ODORS. IF ANY WARNING LIGHTS CAME ON, I DID NOT NOTICE THEM. ACCESSORY ITEMS SUCH AS THE RADIO, AIR CONDITIONING, NAVIGATION SYSTEM, AND POWER WINDOWS STILL OPERATED. I TRIED SEVERAL TIMES UNSUCCESSFULLY TO RESTART THE CAR. THE ENGINE DID NOT TURN OVER. I DID NOT NOTICE ANY UNUSUAL LIGHTS OR MESSAGES ON THE DASHB...
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Electrical System
06/07/2014
TL* THE CONTACT OWNS A 2011 INFINITI M56X. THE CONTACT STATED THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE. HOWEVER, SHORTLY AFTER THE BATTERY DIED, THE LIGHTS FAILED AND THE VEHICLE AUTOMATICALLY LOCKED, LEAVING THE CONTACT TRAPPED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 27,000.
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Power Train
01/08/2014
WE HAVE BEEN TRYING TO RESOLVE THIS PROBLEM THROUGH INFINITI SERVICE CENTER SINCE WE BOUGHT THE CAR 10 MONTHS AGO WITH ONLY 28K MILES. THE VEHICLE HAS SEVERE HESITATION WHEN ATTEMPTING TO ACCELERATE IMMEDIATELY AFTER SLOWING OR STOPPING. ON SEVERAL OCCASIONS WHEN STEPPING ON THE GAS TO MAKE A LEFT OR RIGHT TURN INTO TRAFFIC FROM A COMPLETE STOP, THE VEHICLE HESITATES FOR APPROXIMATELY 2 SECONDS, AND THEN JERKS SUDDENLY AND GOES. I HAVE HAD SEVERAL NEAR MISSES FROM ONCOMING TRAFFIC AS A RESULT OF THIS WITH MY CHILD IN THE CAR!! ALSO, WHILE IN AUTOMATIC DRIVE THE VEHICLE REPEATEDLY WILL NOT GO INTO GEAR WHEN REMOVING FOOT FROM BRAKE TO ACCELERATOR, BUT INSTEAD ROLLS BACKWARD (SIMILAR TO A MANUAL TRANSMISSION) FORCING ME TO IMMEDIATELY HIT THE BRAKE PEDAL TO PREVENT COLLISION INTO VEHICLES BEHIND ME. THE DANGERS OF THIS VEHICLE ARE A LIABILITY ON MY PART IN THE EVENT THAT IT CAUSES ME TO HAVE AN ACCIDENT BECAUSE THE T WHEN TURNING INTO ONCOMING TRAFFIC. THE VEHICLE IS UNDER WARRANTY...
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Vehicle Speed Control
05/04/2011
TL* THE CONTACT OWNS A 2011 INFINTI EX35. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE POSITIONED VERY CLOSE TO ONE ANOTHER. THE CONTACT ALSO STATED THAT THE PEDALS WERE POSITIONED AT THE SAME HEIGHT LEVELS. THE CONTACT ATTEMPTED TO BRAKE ON SEVERAL OCCASIONS AND ACCIDENTALLY DEPRESSED THE ACCELERATOR PEDAL AS WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO REMEDIES FOR THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 17,000. THE VIN WAS NOT AVAILABLE.