2009 Infiniti EX35 Complaints

1.FRONT PASSENGER SEAT AIRBAG WARNING SENSOR LIGHT ALWAYS BLINKING DESPITE SEVERAL DEALER ATTEMPTS TO CORRECT. DEALER TRIED TO RESET SENSOR ON 5/05/10,10/23/15 & 11/15/16 AND AN ESTIMATE OF $5,091.96 ON 11/15/16 TO CORRECT THE ISSUE. MANUFACTURER DENIED CLAIM TO REPLACE SENSOR ON 11/17/16 (CASE # 24679041. 2. MULTIPLE DASHBOARD CRACKS. DEALER GAVE US AN ESTIMATE ON 9/4/18 OF $2,453.64 FOR PARTS, $800.00 FOR LABOR PLUS TAX ON PARTS & LABOR. THIS CAR WAS PURCHASED NEW FROM DEALER IN 10/17/09 AND IS ALWAYS STORED INSIDE OUR GARAGE WHEN NOT IN USE, HAS 9,037 MILES AS OF 1/15/19 AND IS IN VERY GOOD CONDITION ASIDE FROM THE TWO AFOREMENTIONED PROBLEMS.

THE PASSENGER AIRBAG WARNING IN THE DASHBOARD NEXT TO THE SPEEDOMETER KEPT FLASHING WHILE STATIONARY AND WHILE DRIVING WHETHER OR NOT A PERSON WAS SITTING IN THE PASSENGER SEAT OR NOT. I TOOK IT TO THE DEALER TWICE TO BE FIXED (WHILE UNDER WARRANTY), BUT THE PROBLEM CONTINUED SPORADICALLY. I TOOK IT A 3RD TIME (NOW WARRANTY EXPIRED), THEY RESEARCHED DEEPER AND SAID THE PROBLEM WAS IN THE OCS SENSOR INSIDE OF THE SEAT, SO THE SEAT NEEDED TO BE REPLACED. $5000 CHARGE, MOTORWERKS OF BARRINGTON, IL. I HAVE NOT HAD IT FIXED YET. I FOUND THE SAME PASSENGER SIDE SENSOR WAS RECALLED IN NOVEMBER 2008, THE END OF THE YEAR PRIOR TO 2009 WHEN MY CAR WAS BUILT. IT APPEARS THE SAME PROBLEM WAS CARRIED OVER TO THE NEXT YEAR (2009) BUT NO RECALL ISSUED. AND THEN DEALERSHIP MISSED THE PROBLEM WHILE UNDER WARRANTY (AND EXTENDED WARRANTY).

I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSOR EMBEDDED IN THE SEAT AND ASKING FOR AROUND $4500 FOR PARTS AND $600 FOR LABOR. IT'S OUTRAGEOUS! ALTHOUGH I BOUGHT THE CAR AT 2009 I HARDLY DRIVE THE CAR AND TOOK METRO TO WORK MOST OF THE TIME SO THE MILEAGE IS ONLY <50K. AFTER I DID A RESEARCH ON THE WEB I DISCOVERED THAT THE 2007, 2008 INFINITI EX35 MODEL ALL HAVE THE SAME EXACT PROBLEM THAT RESULTED A RECALL. PER NHTSA, A SENSOR LOCATED IN THE PASSENGER SEAT CUSHION "MAY HAVE BEEN MANUFACTURED OUT OF SPECIFICATION. UNDER CERTAIN CONDITIONS, THIS COULD CAUSE AN INTERRUPTION OF SIGNAL BETWEEN THE OCS [THE OCCUPANT CLASSIFICATION SYSTEM -- WHICH ACTIVATES THE AIRBAG WHEN THE PASSENGER SEAT IS OCCUPIED] AND THE AIRBAG CONTROL UNIT. TH...

THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.

TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HOLMAN INFINITI (577 NJ-38, MAPLE SHADE TOWNSHIP, NJ 08062) WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.