2011 Infiniti EX35 Complaints

Front passenger airbag occupancy sensor fails leading to inactivation of front passenger airbag. Dealership says that a repair solution is not available.

My drivers side door lock actuator does not allow the drivers door to be opened if its below 30 degrees Fahrenheit. We just got a bomb cyclone bringing snow and for the second winter in a row (new actuator installed last winter for same complaint) my actuator has failed. I di not know what is going on with infiniti’s parts but every person i know who has newer infiniti has to get their actuator changed every year because the car locks them inside. If there were to be a crash or a fire or some type of emergency, I…along with every infiniti owner would have to attempt to escape their car through another door or risk death.

The door lock actuators fail to work for the doors both inside and outside if the temperature gets below 40 degrees Fahrenheit. (Also within this weather, my outer door handle which is physically attached to said actuator) has broken off. I've repaired one actuator with an aftermarket one but the drivers door actuator is only made by Infiniti. The cost of the part alone is $800 the labor is another $300. The risk is that in the case of a crash, engine fire, and/or severe mechanical failure, I will be unable to exit my vehicle and will subsequently die should such an situation occur. I've spoken to several mechanics that tell me it's quite common with Nissans and infiniti's. I've seen on dozens of forums that they believe there should be a recall on this since it's been happening for 20+years and isn't covered under warranty due to being a wear and tear part.

The contact owns a 2011 Infiniti M56. The contact received a recall notification for NHTSA Campaign Number: 20V755000 (Power Train) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that while making a left turn from a complete stop, the accelerator pedal was depressed but the vehicle drove 2 MPH and stalled. There were no warning lights illuminated. The contact stated that as he released the accelerator pedal and depressed it again, he was able to drive the vehicle. The dealer was notified of the failure. The contact stated that the failure had been reoccurring while driving. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and advised the contact that they would follow up with the dealer. The contact was awaiting a call back from the manufacturer. The vehicle was not diagnosed or repaired. The approximate failure mil...

I love this vehicle but it's suddenly started having a rough idle and with a scan tool detects multiple misfires and several codes due to timing, in which case the timing chain has been worn out call the dealership to see if the timing chain recall for the m56 was done to my car they said it was VIN specific now I am stuck with a vehicle that is very dangerous to be driven.