2008 Infiniti EX35 Complaints

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL ELECTRONIC TILT MALFUNCTIONED AND THE DRIVER WAS UNABLE TO PROPERLY RE-POSITION THE STEERING WHEEL. IN ADDITION, WHILE TURNING THE STEERING WHEEL IN EITHER DIRECTION, THE STEERING WHEEL EXHIBITED EXCESSIVE PLAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL TILT MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 68,000.

THE ENGINE REPEATEDLY STALLS DRIVING AT LOW SPEEDS OR WHILE BRAKING. THIS HAS HAPPENED DOZENS OF TIMES, INCLUDING WHILE DRIVING THROUGH PARKING LOTS, BRAKING DURING RUSH HOUR TRAFFIC ON CITY STREETS AND FREEWAY OFF RAMPS AS WELL AS BRAKING ON A LEFT TURN THROUGH A TRAFFIC LIGHT ON A HIGHWAY, ALMOST CAUSING ME TO GET REAR ENDED MULTIPLE TIMES. THIS PROBLEM IS IDENTICAL TO PROBLEMS THAT PRECIPITATED A RECALL OF OTHER INIFINITI MODELS, SAME MODEL YEAR, HOWEVER THE EX35 WAS NOT INCLUDED IN THE RECALL. CAR HAS BEEN TAKEN TO THE DEALER WHO CANNOT IDENTIFY THE PROBLEM.

FRONT CROSS MEMBER ROTTED OUT IN 77000 MILES. POSSIBLE SAFETY CONCERN BECAUSE THE FRONT A-ARM BOLTS TO THIS MEMBER. CALLED INFINITI DEALER AND THEY SAID THERE IS NO RECALL.

TOOK THE CAR TO DEALER FOR FIXING THE BELOW RECALL NOTICE. MANUFACTURER RECALL NUMBERR1501 NHTSA RECALL NUMBER15V-054 HOWEVER, THE DEALERSHIP IS SAYING SOMETHING ELSE IN THE STEERING NEED TO BE FIXED BEFORE APPLYING THE FIX AND REFUSING TO DO THE RECALL. I BELIEVE THE PART WAS DAMAGED, BECAUSE OF THE FAULTY STEERING COLUMN COMPONENT.

TL* THE CONTACT OWNS A 2008 INFINITI EX35. WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL BECAME DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO RE-ATTACH THE STEERING WHEEL TO THE STEERING COLUMN TEMPORARILY AND DROVE THE VEHICLE TO THE DEALER. NALLEY INFINITI OF MARIETTA, GEORGIA (2020 COBB PARKWAY SE, 30060) STATED THAT THE VEHICLE COULD NOT BE REPAIRED DUE TO THE CONTACT'S FAILURE TO RESPOND TO THE NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V054000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE SHOULD HAVE BEEN REPAIRED PER THE RECALL AND CONFIRMED THE DEALER'S STATEMENT. THE FAILURE MILEAGE WAS UNKNOWN.