2013 Honda Crosstour Complaints

AFTER TAKING MY VEHICLE TO HOLMAN HONDA SUNRISE FOR AIRBAG SAFETY RECALL A VIBRATION STARTED HAPPENING. TOOK BACK IN TO THE DEALERSHIP WAS TOLD AIR RECALL FIXING WOULDN'T CAUSED IT THEN THEY DID AN INSPECTION PROVIDED THREE RECOMMENDATIONS FOR REPAIR FRONT PASSENGER AXLE, BRAKES AND ROTATOR, AND ALL NEW FOUR WHEELS. COMPLETED ALL RECOMMENDATIONS GIVEN BY THE DEALERSHIP VIBRATIONS STILL NOT FIXED. HAD A SECOND INSPECTION ON THE VEHICLE BY PRIVATE MECHANIC WHO SEEN THAT THE AXLE PART IS BAD. WENT BACK TO HOLMAN HONDA SUNRISE MADE THEM AWARE AND ASKED THEM TO INSPECT THEIR AXLE PART TO SEE IF IT WAS FAILING; THEY REFUSED TO CHECK THE AXLE PART AND JUST WANTED TO ISSUE A REFUND TO NOT DEAL WITH THE SAFETY OF MY SON AND ME. CONTACTED HONDA MANUFACTURER ABOUT THIS SAFETY CONCERN ON A MANUFACTURER DEFECTED PART THEY REFUSED ASSISTANCE AND RECOMMENDED TO CONTINUE WORKING WITH THE DEALERSHIP WHO REFUSED TO TAKE LIABILITY ON A PARTY THEY SOLD TO ME. ALSO HONDA MANUFACTURER REFERRED ME TO GO DEAL...

2013 HONDA CROSSTOUR ATTEMPING TO START THE VEHICLE, A GRINDING NOISE WAS HEARD FROM THE STARTER. ERROR ON DASH INDICATED STARTER SYSTEM FAILURE. ATTEMPING AGAIN, VEHICLE STARTED NORMALLYE. THE FAILURE RECURRED NUMEROUS TIMES.THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. COST 599.54 + 50.00 DIAGNOISTIC CHARGE. THE VEHICLE WAS REPAIRED WITH MANUFACTURER PARTS 12/11/2018 107277 MILEAGE. 9 MONTHS LAST SEPTEMBER 2019, STARTER BEGAIN SAME FAILURE. 118100 MILEAGE. DEALER TO REPLACE STARTER AGAIN.

UPON DRIVING HOME I TURNED A CORNER AND IMMEDIATELY MY STEERING WENT OUT AND I COULD NOT STEER THE CAR AT ALL. THE CAR HAS ELECTRONIC POWER STEERING AND THE SYSTEM WENT OUT. IF I WOULD HAVE BEEN ON THE HIGHWAY IT COULD HAVE BEEN A VERY BAD SITUATION. I HAD I TOWED TO HONDA WHICH SAID THIS IS NOT UNDER WARRANTY AND WILL COST $3000. THE WORST PART IS THEY CAN'T SEEN TO FIX IT, THEY PUT IN A NEW SYSTEM BUT CAN'T SEEM TO GET THE COMPUTER TO ACKNOWLEDGE IT. I HAVE RESEARCHED THIS AND FOUND MANY COMPLAINTS FOR THE ACCORD/CROSSTOURS WITH THIS ISSUE FROM 2013-2015 WITH THE ELECTRONIC POWER STEERING GOING OUT. HONDA REFUSES TO ACKNOWLEDGE THE PROBLEM. TWO WEEKS LATER I STILL HAVE NO CAR. THIS WAS A PRE-OWNED CERTIFIED CAR AND I HAVE HAD MULTIPLE ELECTRICAL ISSUES AND IT ONLY HAS 72,000 MILES.

PURCHASED IN 2016. IN 2018 WITH ABOUT 80K ON THE ODOMETER I BEGAN TO EXPERIENCE INTERMITTENT EPS FAILURE. THE FIRST TIME I WAS DRIVING ON THE HIGHWAY AND FELT THE STEERING GET HEAVIER. I PULLED OVER AND TURNED THE CAR OFF. CHECKED FOR DAMAGE UNDER THE HOOD AND SAW NOTHING. RESTARTING THE CAR, THE ISSUE WENT AWAY. IT OCCURRED THE NEXT DAY AND WAS INTERMITTENT FOR ABOUT TWO WEEKS, BUT NOW SEEMS TO BE IN FAILURE 100% OF THE TIME. WHEN THE FAILURE OCCURS THE EPS WARNING LIGHT COMES ON AND THE STEERING BECOMES VERY HEAVY, AS IF THERE IS ZERO POWER ASSISTANCE FROM THE EPS SYSTEM. THE STEERING IS STILL FUNCTIONAL, SO THE ISSUE DOES NOT SEEM TO BE MECHANICAL WITH A 100% STEERING FAILURE, IT'S ONLY THE POWERED STEERING ASSISTANCE THAT IS FAILING. CAR IS STILL OPERABLE BUT VERY CUMBERSOME WHILE PARKING, HOWEVER MY WIFE CANNOT DRIVE THE CAR SAFELY BECAUSE THE STEERING IS TOO HEAVY FOR HER. THIS FAILURE HAS BEEN REPORTED IN THE 2013 ACCORD AS PE14033. THE ACCORD IS THE SISTER CAR TO THE...

NO NOTABLE PREVIOUS PROBLEMS. LEAVING A RESTAURANT LATE IN THE EVENING, GOT INTO MY CAR STARTED AND IMMEDIATELY THE STEERING (EPS) INDICATOR LIGHT WAS ON AND THERE WAS NO POWER IN THE STEERING AND THE BRAKES WERE HARD. I SHUT OFF ENGINE AND TRIED TO RESTART TWO TIMES TO SEE IF SYSTEM WOULD RESET. NO LUCK. NEXT DAY. WENT BACK TO PARKING LOT, STARTED CAR AND HOPING POSSIBLE RESET-NO LUCK. I WAS PARKED- WHEN THIS OCCURRED THANKFULLY. I HAD TO HAVE CAR TOWED TO HONDA. I AM NOW LOOKING AT MORE THAN $ 3000 REPAIR BILL AND $700 RENTAL DUE TO TWO WEEKS OF DIAGNOSING AND WORK TO REPAIR. I AM NUMBER 10 IN THE 2013 CROSSTOUR STEERING COMPLAINTS THAT ARE ALL SIMILAR. AND HAVE BEEN REPORTED. ARE THERE MORE UNREPORTED OCCURRENCES? THIS IS A BIG PROBLEM THAT NO ONE HAS BEEN INJURED. WHAT HAS TO HAPPEN BEFORE A RECALL IS ADMINISTERED?