2013 Honda Crosstour Complaints

TL* THE CONTACT OWNS A 2013 HONDA CROSSTOUR. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL SOUND WAS COMING FROM THE VEHICLE. THE VEHICLE FAILED TO START-UP. THE CONTACT STATED AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THE FAILURE RECURRED DAILY. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,930.

DRIVING ON I85N AT HIGHWAY SPEEDS THE EPS (ELEC. POWER STEERING) LIGHT CAME ON AND STEERING BECAME VERY DIFFICULT WITHOUT ANY PREVIOUS WARNING. I WAS ABLE TO SLOW DOWN AND VEER OFF THE HIGHWAY WITHOUT ANY INCIDENT THANKFULLY DUE TO MINIMAL TURNING REQUIRED. A WEEK LATER, THE ISSUE REOCCURRED AFTER A FEW DAYS OF BEING PARKED. AT LEAST THIS TIME I WAS NOT ON A HIGHWAY... WHY DID THE NHTSA INVESTIGATION ONLY RESULT IN THE EPS ISSUE BEING COVERED FOR THE ACCORD (2 DIFFERENT TSBS) OF THE SAME YEAR BUT NOT FOR THE CROSSTOUR IF THE CROSSTOUR IS BASED ON THE ACCORD?

WHILE DRIVING STRAIGHT AT ABOUT 25MPH ON HARTFORD (CT) CITY STREET AFTER SEVERAL MILES OUT OF I-91, MY STEERING WHEEL SUDDENLY WENT STIFF AND THEN AN ICON WITH THE STEERING WHEEL AND AND EXCLAMATION MARK APPEARED. I COULD NOT TURN THE STEERING WHEEL, I HAD TO USE ALL MY STRENGTH TO SLOWLY ROLL OFF THE STREET TO GO STRAIGHT INTO CURBSIDE AND WAITED FOR AAA TOW TRUCK TO PICK UP THE VEHICLE AND DELIVER IT TO MY HOME FOR REPAIRING AND I WAS REQUIRED TO FIND OUT A WAY TO TRANSPORT MY FAMILY SEPARATELY TO HOME DUE TO LOCAL COVID-19 RULE. I NEED TO MAKE AN APPOINTMENT WITH A DEALERSHIP FOR SERVICE BECAUSE OF THE COVID-19 PANDEMIC. GLAD TO BE ALIVE AND DRIVING AT LOW SPEED. THIS HAPPENED WITHOUT WARNING. I RESTARTED MY CAR SEVERAL TIMES, THE EPS LIGHT COULD NOT GONE.

AT 92,886 MILES, CRANKED MY PARKED CAR UP TO BACK OUT OF THE GARAGE AND NOTICED THE EPS WARNING LIGHT WAS ON AND REMAINED ON. AS I ATTEMPTED TO BACK OUT, I WAS COMPLETELY UNABLE TO MANEUVER THE VEHICLE. I'VE HAD OLDER CARS WHERE YOU COULD AT LEAST MUSCLE THE STEERING WHEN LOW ON POWER STEERING FLUID... NOT SO IN THIS CASE. VERY THANKFUL I WAS NOT ALREADY ON THE HIGHWAY AS THIS WOULD HAVE BEEN A LIFE THREATENING SITUATION. ABSOLUTELY NO WARNING OF ANY PROBLEM. THIS VEHICLE HAS NEVER MISSED A SERVICE, HAS HIGH QUALITY SYNTHETIC BLEND OIL, GARAGE KEPT AND ALWAYS HAD THE RECOMMENDED SERVICE. THE CAR IS A BEAUTIFUL COMPLETELY UNUSABLE VEHICLE RIGHT NOW. I CALLED A LOCAL AUTO SERVICE CENTER AND THEY SAID ONLY HONDA CAN ADDRESS THIS SITUATION AND THE REPAIR STARTS AT $3000. I READ MANY COMPLAINTS FROM HONDA OWNERS OF 2013 CROSSTOURS/ACCORDS AND UNDERSTAND THERE ARE MANY HUNDREDS OF THOUSANDS OF OWNERS WITH THIS SAME ISSUE OUT OF THE BLUE, SOME OF WHOM EXPERIENCED THE FAILURE WHILE DRIVING.

WHILE DRIVING AT 60MPH ON I95 MY STEERING WHEEL SUDDENLY WENT STIFF AND THEN AN ICON WITH THE STEERING WHEEL AND AND EXCLAMATION MARK APPEARED. I COULD NOT TURN THE STEERING WHEEL, I HAD TO USE ALL MY STRENGTH TO SLOWLY ROLL OFF THE HIGHWAY TO GO STRAIGHT INTO A PARKING LOT OF A GROCERY STORE AND WAITED FOR A TOW TRUCK TO PICK UP THE VEHICLE. CURRENTLY WAITING FOR AN APPOINTMENT WITH A DEALERSHIP BECAUSE OF THE COVID-19 PANDEMIC. GLAD TO BE ALIVE, THIS HAPPENED WITHOUT WARNING.