2015 Honda Crosstour Complaints

The contact owns a 2015 Honda Crosstour. The contact stated that the vehicle intermittently failed to immediately start and made an abnormal grinding sound while starting. The vehicle was taken to the dealer twice, but no cause for the failure was found. The vehicle was not repaired. Upon investigation, the contact associated the failure with the starter. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Driving on [XXX] with my [XXX] plus son in the back seat on car babysitting seat. Was turning right to next lane for exit, the steering wheel got stiff, very hard to turn like locked up then airbag suddenly deployed immediately car went to left side hitting the curb. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Honda Crosstour. The contact stated that the vehicle failed to start intermittently. The contact stated that several attempts were needed before the vehicle started. The failure had occurred 5 times. The vehicle was taken to a certified mechanic, who diagnosed the vehicle and determined that the starter needed to be replaced. The starter was replaced, and the vehicle operated as needed temporarily, before the failure reoccurred. The contact had discovered a TSB for the failure of 2013 and 2014 model vehicles. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000. The VIN was not available.

I noticed paint peeling several years ago. It has progressively gotten worse. It is peeling in more places than can easily be repaired. A quick internet search indicates there is a class action lawsuit for this very problem. My vehicle is the affected white color. This significantly reduces the value of my low mileage vehicle.

I was coming to a stop at a curb and was braking to reduce speed and stop. With my foot in the brake the car began accelerating and lunged forward. I quickly pulled my foot off the brake and pressed the brake again and this time it stopped. This is the second time this has happened in this car. This behavior is extremely unsafe and makes me reluctant to drive the car again. Had someone or something been in my direct path I would have certainly hit it. I have not been able to reproduce the issue and it has not been inspected by a mechanic at this point. There were no warning lights, sensors, or sounds.