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Structure
01/19/2021
The contact owned a 2007 Honda CR-V. The contact stated while driving at approximately 35 MPH, steering functionality was lost and drove off the road into a ditch. The contact stated no warning light was illuminated. The contact stated that there was no damage to the vehicle and the contact was unhurt. The contact had the vehicle towed to a body shop where it was diagnosed that the rear axle had separated from the frame due to severe corrosion of the rear supports. The vehicle was not repaired. The contact sold the vehicle for scrap. The contact had received notification of NHTSA Campaign Number: 23V228000 (Structure) and related the failure to the notification. The manufacturer was informed of the failure. The failure mileage was approximately 230,000.
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Suspension
07/05/2023
See attached document from complainant
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Structure
09/03/2023
The contact owns a 2007 Honda CR-V. The contact stated that while his wife was at a complete stop, the vehicle jerked upon acceleration with the Traction Control Malfunction warning light illuminated. The contact’s wife pulled over and discovered that the rear driver’s side tire was inverted inside the wheel well. Due to the failure, the vehicle was towed to a dealer where the contact was informed that the vehicle was included in NHTSA Campaign Number: 23V228000 (Structure). Despite the recall, the vehicle remained in the possession of the dealer due to the part not being available. The manufacturer was also notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 212,000.
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Suspension
09/21/2023
Ref: NHTSA Recall #23V-228 We are requesting that the recall be reopened and revised to add complaint regarding Smail Honda located 5043, RT 30, Greensburg, PA 15601 who damaged our car when doing the recall. The dealership damaged the vehicle when they did recall attachment of braces, to the point where it will no longer pass Required PA Safety Inspection. On 9/21/23 we took our car to Smail Honda Village in Greensburg for Honda Campaign: UE3 related to corrosion of the rear frame on our 2007 Honda CRV. According to the reason for the recall “Corrosion can form in the rear frame” and “the rear frame can deteriorate”. In the recall notice, we were told: “Your Honda dealer will inspect the rear frame for corrosion…. If the rear frame cannot be repaired, Honda may offer to repurchase the vehicle from you.” My husband was told that the corrosion was so bad in the rear of the vehicle that it will not pass inspection. If it cannot pass the next PA state inspection, then essentially, i...
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Unknown Or Other
09/11/2023
This 2007 Honda CRV EX-L, involved spontaneous rear glass explosion as the vehicle was parked in the direct sun light. How is Honda handling these claims? Any help is appreciated.
