2002 Honda CR-V Complaints

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, A GRAYISH-WHITE SMOKE BEGAN TO EMIT FROM UNDERNEATH THE ENGINE WITHOUT WARNING. AS THE VEHICLE BEGAN TO SMOKE, THE CONTACT LOST COMPLETE POWER STEERING ALSO WITHOUT WARNING. WITH EXCESSIVE FORCE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE INTO AN INDEPENDENT MECHANIC AS THE CONTACT HEARD A LOUD BOOMING SOUND EMIT FROM THE VEHICLE. THE INDEPENDENT MECHANIC DISCOVERED THAT THE SERPENTINE BELT HAD SNAPPED IN HALF WHICH THE MECHANIC LINKED TO HIS DEFECTIVE AIR CONDITIONER COMPRESSOR. THE CONTACT INITIALLY EMAILED HONDA CUSTOMER SERVICE ABOUT THE DEFECT AND A REPRESENTATIVE CALLED HIM BACK TO INFORM HIM THAT A LETTER IN REGARDS TO THE FAILURE WOULD BE SENT TO HIM. THE CONTACT HAD YET TO RECEIVE THE LETTER. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,137. *LN*DT *TR CONSUMER STATED AC WAS REPAIRED BY THE PREVIOUS OWNER IN 2007 WITH 56K MILES. NOT EVEN A YEAR LAT...

AIR BAG LIGHT CAME ON AND WHEN I RAN MY "VIN" NUMBER ON YOUR WEBSITE, I FOUND OUT THERE WAS A RECALL FOR THIS. NEXT I TOOK MY CR-V INTO NORM REEVES HONDA IN IRVINE, CA. ON 12/9/2019 FOR MY 10:30 AM APPOINTMENT. AFTER THE PASSENGER SIDE AIRBAG IINFLATOR RECALL PROBLEM WAS RESOLVED, I PICKED MY CR-V UP AND WENT HOME. MY CR-V HAD (115,230) MILES ON IT AT THAT POINT. MY NEXT AIR BAG PROBLEM OCCURRED ON 8/18/2020 WHEN MY CR-V HAD (116,359) MILES ON IT. NOW I HAD THE "SIDE AIR BAG OFF" LIGHT COME ON. IT WOULD COME ON AND THEN GO AWAY AND THEN COME BACK ON AGAIN EVENTUALLY. AT THAT POINT, I CALLED UP NORM REEVES HONDA IN IRVINE AGAIN TO SCHEDULE AN APPOINTMENT TO HAVE THIS CHECKED OUT. ON 8/25/2020 AT (116,418) MILES, I DROPPED OFF MY CR-V FOR MY 10:30 AM APPOINTMENT. I HAD AN INKLING THAT THIS NEW AIR BAG LIGHT COMING ON MIGHT HAVE HAD SOMETHING TO DO WITH THE ORIGINAL AIR BAG RECALL THAT WAS TAKEN CARE OF. AFTER THE CAR HAD BEEN CHECKED OUT, I WAS TOLD THAT ALL THE "DTC'S" WERE PULLED AND T...

SMOKE STARTED ARISING FROM THE STEERING COLUMN WHILE DRIVING ON A CITY STREET DURING THE DAYTIME. DRIVER WAS NOT USING LIGHTS AT THE TIME AND WAS USING NORMAL OCCASIONAL TURN SIGNALS FOR A URBAN METROPOLITAN AREA. THE TURN SIGNAL WAS EVALUATED AND SHOWED MELTING OF THE TURN SIGNAL SWITCH AND THE TERMINAL HARNESS. THIS IS SIMILAR TO WHAT IS DESCRIBED IN NHTSA 12V-136 OR 12V-486. HONDA AMERICA AND HONDA DEALERSHIPS SAID THE 2002 HONDA CR-V WAS NOT INCLUDED, BECAUSE VIN WAS NOT INCLUDED IN THE RECALL. HOWEVER, THE MODEL AND YEAR OF THE CAR WERE INCLUDED AND HAVING THE SAME PROBLEMS DESCRIBED AS PREVIOUSLY MENTIONED RECALLS.

TAKATA RECALL I RECEIVED A RECALL NOTICE X5C FOR MY 2002 HONDA CR-V BUT HONDA HAS STATED IN 2 DIFFERENT PHONE CALLS THAT THEY DO NOT HAVE THE RESOURCES TO FIX MY CAR AT THIS TIME. DURING BOTH PHONE CALLS, THE HONDA REPRESENTATIVES TOLD ME NOT TO HAVE ANYONE RIDE IN THE PASSENGER FRONT SEAT. THE NHTSA WEBSITE LISTS THE 2002 CR-V AS ONE OF THE CARS THAT SHOULD NOT BE DRIVEN EXCEPT TO THE DEALER FOR REPAIR. MY DEALER, MENDENHALL AUTO IN JUNEAU, AK, HAS ADVISED ME THAT MY CR-V IS PART OF PHASE 5 AND THAT HONDA WILL NOT AUTHORIZE REPAIR OF MY VEHICLE AT THIS TIME. BASED ON THE INFORMATION FROM NHTSA AND HONDA, MY CAR IS NOT SAFE TO DRIVE BUT NEITHER HONDA NOR THE AUTHORIZED DEALER IS WILLING TO REPAIR IT. MENDENHALL AUTO STATED IT WILL PROBABLY BE NEXT SUMMER BEFORE REPAIR WILL BE AUTHORIZED. HONDA REFUSED TO GIVE ME A TIMELINE ESTIMATE FOR REPAIR, JUST REPEATEDLY STATING THEY WOULD CALL ME WHEN MORE INFORMATION IS AVAILABLE. THIS IS UNACCEPTABLE AND POTENTIALLY LIFE-THREATENING.

A STATE SAFETY INSPECTOR ADVISED THAT THE DRIVER'S SIDE SEAT IS COMING LOOSE AND COULD COMPLETELY BREAK LOOSE IN AN ACCIDENT. HE SAID IF IT GETS ANY LOOSER IT WILL NOT PASS A SAFETY INSPECTION (VIRGINIA). I HAVE OWNED CARS FOR OVER FORTY YEARS AND HAVE NEVER HEARD OF A CAR SEAT THAT WASN'T SECURED TO THE BODY OF THE CAR FOR THE LIFE OF THE CAR. THIS SPECIFIC DEFECT, RELATING TO HONDA CRV'S IS BROADLY REPORTED ON THE INTERNET. SHOULD A CAR SEAT POTENTIALLY BREAKING LOOSE IN AN ACCIDENT NOT BE SUBJECT TO A RECALL?