2011 Ford Ranger Complaints

I received a letter from FORD identifying my Ranger as in need of an airbag replacement under recall, for free installation and parts. I called the only Ford dealer in town, Capitol Ford, Santa Fe, NM, and was told they were unable to replace my airbag because they did not have the parts for it and did not know when they would get the parts. That was about 4 years ago. Recently, I called the same FORD dealer and made an appointment via a text message to get the airbag replaced under recall. When I took my Ranger in for service at the time arranged, the dealer did not give me any paperwork or receipt or work order. The service dept. personnel just asked for my keys and agreed that I would wait in the lobby. After 2 hours I asked the service personnel whether my airbag had been replaced and a staff member informed me that I would need to leave it all day to get the airbag replaced. I was not prepared to wait all day for this, so I informed this person I needed to reschedule the air bag r...

I'm looking to buy this truck from a private sale. If I do, and the recall has not been completed, will the manufacturer still fix it for free?

HIGH BEAM LIGHTS FAILED ON, THE HI-LO BEAM SWITCH IN TURN, HAZARD, WIPER COMBO SWITCH LATER OVERHEATED, BURN UP, SMOKE IN CABIN CAUSING COMPLETE LOSS OF LAMPS, WIPERS AT NIGHT IN RAIN. CLEARLY A COMMON ISSUE BASED ON WEB. IF YOU ARE GOING TO SEND FULL LOAD CURRENT WITH NO CONTROL RELAYS FORCE A HIGHER STANDARD ON DESIGN MARGINS AND AND MTTF. YOU HAVE (4) HEAD LAMPS ON A CAR NO REASON A DESIGN SHOULD BE ALLOWED TO CAUSE ALL (4) TO FAILURE. FORCE MULTIPLE RELAYS, MODULES, AND CONTACTS, WIRING CIRCUITS AND FUSES. ALSO FIX THE BLINDING HEADLIGHT ISSUES. I SEE ALMOST NO DIFFERENCE BETWEEN LO AND HI BEAMS ON NEW CARS AND SEE SPOTS FOR 30 SECONDS AFTER PASSING CARS ON LO. SET STANDARDS AND FORCE CERTS ON EVERY NEW HEAD LIGHT DESIGN. DOT/NHTSA SHOULD BE LIABLE FOR ANY CRASHES RELATED TO BEING BLINDED WITH HEADLIGHTS

The contact owns a 2011 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the dealer wanted to charge the contact to complete the repair because the air bag was deployed. The contact stated that prior to the recall appointment, he had a crash with a deer which deployed the driver's side front air bag. The contact stated that he was driving at approximately 20 MPH during the impact. The contact stated that the deer crashed into the passenger side of the vehicle and only cracked the passenger side front headlight. The contact stated that the dealer was unwilling to complete the recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 235,000. Parts distribution disconnect.

The contact owns a 2011 Ford Ranger. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed, and the contact was informed that the air bags needed to be replaced. The vehicle was repaired; however, the failure recurred. The dealer informed the contact that the system needed to be reset. While driving, the air bag warning light illuminated. The vehicle was taken back to the local dealer where it was diagnosed and determined that the air bag module needed to be replaced. The vehicle was repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 161,484.