-
Service Brakes, engine
07/01/2015
TL* THE CONTACT OWNS A 2011 FORD F-650. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOST POWER AND STALLED AND THE BRAKE AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ABS CONTROL MODULE AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO LEE SMITH FORD (2600 8TH AVE, CHATTANOOGA, TN 37407, (423) 622-4161) WHERE IT WAS DIAGNOSED THAT THE BRAKE CONTROL MODULE AND ENGINE KNOCK SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. CONSUMER STATED OVER THE COURSE OF 4 YEARS THERE HAS BEEN MANY RE-OCCURRENCES OF FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBERS: 16982432 AND 16784821. THE FAILURE MILEAGE WAS 12,401. *BF *JB
-
Service Brakes
08/03/2016
REPLACED HPB SYSTEM, CONFIGURED ABS MODUAL, AND BLED BRAKE SYSTEM ON MY 2011 F650 MEDIUM DUTY COMMERCIAL TRUCK. FORD REFUSES TO REIMBURSE THE COST ($4722.60) EVEN THOUGH THE REPAIRS WERE PERFORMED BY A FORD AUTHORIZED DEALERSHIP.
